Technical Services Job Vacancies in Howrah

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.

Experienced candidate with prior experience in wire nail manufacturing.

We are seeking a Technical Service Engineer to join our team in Park Circus. This full-time position is ideal for a female candidate with 1 to 2 years of experience in a technical service role, who is eager to apply their skills and knowledge in a dynamic work environment. A minimum education of 10th pass is required.**Key Responsibilities:**- **Product Support**: Offer technical assistance to customers regarding product issues, ensuring queries are handled promptly to maintain customer satisfaction.- **Troubleshooting**: Analyze technical problems and utilize troubleshooting skills to identify the root cause, providing effective solutions that enhance product performance.- **Installation and Maintenance**: Assist in the installation of equipment and perform regular maintenance checks to ensure optimal operation.- **Documentation**: Maintain accurate records of service activities and report on technical issues encountered, aiding in future troubleshooting efforts.- **Training Customers**: Provide training and guidance to customers on product features and usage, ensuring they can maximize the benefits of our products.**Required Skills and Expectations:**The ideal candidate should have solid technical skills and a clear understanding of basic engineering principles. Good problem-solving abilities and strong communication skills are essential, as the role requires interaction with customers. A proactive attitude and attention to detail are crucial for effectively addressing issues as they arise. The ability to work independently and manage time efficiently in a busy office environment will also be key to success in this position.

A 15+ years old organisation, urgently needs Service & Maintainance executive for periodical servicing of Automobile garage Equipment like Wheel aligner, Balancer, Tyre changer , Nitrogen Inflator etc. Location- Kolkata, West Bengal. Minimum experience in same field will be preferable. Good remuneration package with salary, perks, incentives.