Array ( [0] => technical-services [1] => surat ) Technical Services Fresher Jobs in Surat | Latest Vacancies
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Technical Services Fresher Jobs in Surat

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Hiring Freshers || ITI Electrician

GTPL Broadband Pvt. Ltd.

  • 0 - 6 yrs
  • Surat
ITI Electrician Technical Services Technician Activities Switch Configuration Electronics Maintenance
- Position: Field Technical Executive- Job Profile:o Customer Services - Installation/ Shifting Sites, Feasibility Check, Complaints to be attended - Benefits: PF, ESIC, Bonus, Gratuity, Group Accidental Policy, Group Term Life Insurance Policy.- Education Requirement: ITI or HSC or diploma or Graduate - Other Requirement: Two-wheeler + Valid driving license + knowledge of local language - JOB Location: Surat, Vapi , Valsad
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Customer Care Executive Fresher

Indo Job Solutions

Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Support Technician - Full Time - Freshers

Kenil Management Services Pvt. Ltd.

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Hojiwala Industrial Estate Surat
Technical Support
Job Openings for 2 Service Coordinator Jobs for Freshers in Hojiwala Industrial Estate, Surat, having Educational qualification of : I.T.I., Post Graduate Diploma with Good knowledge in Technical Support etc.
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Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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Sales & Service Engineer - Althan Surat

H M Technology

  • 0 - 1 yrs
  • Althan Surat
Plant Maintenance Technician Activities Machine Maintenance Preventive Maintenance Technical Services
Job Openings for 10 Sales Jobs for Freshers in Althan, Surat, having Educational qualification of : Diploma, Other Bachelor Degree, B.C.A, B.Com, B.Tech/B.E, M.Com, M.Tech with Good knowledge in Plant Maintenance,Technician Activities,Machine Maintenance,Preventive Maintenance,Technical Services etc.
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Technical Associate

Cascade Star India

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Surat
Technician Activities Machine Maintenance Preventive Maintenance After Sales Service
Job Openings for 1 technical associate Job for Freshers in Surat, having Educational qualification of : Diploma, B.Tech/B.E with Good knowledge in Technician Activities,Machine Maintenance,Preventive Maintenance,After Sales Service etc.
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Customer Relationship Manager

Agarwal Job Placement

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Surat
Customer Relationship Siebel Marketing MS CRM Customer Service Operations Customer Relationship Manager CRM Executive CRM Consultant CRM Developer CRM Systems Analyst Manager CRM Assistant Manager CRM CRM Technical Consultant CRM SAP CRM CRM Sales Walk in
We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.As a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.Customer Relationship Manager Responsibilities:Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Conducting business reviews using CRM programs.Knowing your competition and strategizing accordingly.Customer Relationship Manager Requirements:A bachelors degree in administration or a related field.A minimum of 1 years experience.Excellent interpersonal and communication skills.Proficient in all Microsoft applications.Superior product knowledge.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.
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Technical Service Engineer

Gatisofttech

  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Surat
MySQL Technical Service Engineer IT Service Hardware Engineer Hardware Maintenance
1) Presentable2) Good Communication skills3) Hindi, English, Gujrati anything will do4) Basic knowledge regarding IT-related work
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Technical Support Engineer (Female)

Amity Infosoft Pvt Ltd

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Surat
Networking Desktop Support Service Desk Technical Support
Telephonic, Remote and Onsite Technical Support to Corporate Customers.Activities Include: New Configuration / Additional Configuration / Up gradation / Renewal and Troubleshooting of Problems.Solving Customer & Dealer Technical Query by suggesting them appropriate Solution.Provide Technical Training about Product to Dealers/ Retailer and give your feedback to Product Head.
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Service Industry

Elite Tech- Sol & Services

Customer Service Executive Technical Solution Repair Maintenance
Manage all on site installation, repair, maintenance, and test tasks. Diagnose errors or technical problems and determine proper solutions. Produce timely and detailed service reports. Document processes. Follow all companys filed procedures and protocols. Cooperate with technical team and share information across the organisation. Comprehend customer requirements and make appropriate recommendations/briefings. Build positive relationships with customers.
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Customer Support Executive

AMU Consultancy

Customer Care Customer Support Voice Process Technical Services Technical Support Technical Helpdesk Work From Home
Needed Staff Members Profile- Technical support executive Location- pan india.Available to join from 16th of the August . Totally Work from home. 5 Days a week work. Saturday would be half day, work till 2 pm only. Sunday is holiday. Monday to friday work timing 10 am to 6pm. with starting minimum Fixed salary of 17,000per month + Mobile allowances.Need to take inbound Calls of the customer who are facing problem in account opening. Need to solve their Problems and make them complete their account opening successfully.No target based work.Need to have a small training from the contact person given below and He/she will Select according to Their Observations. Only 50 vacancies
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