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Technical Services 10th Pass Experience Jobs in Bangalore

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Soft Skills: Strong Communication Problem-solving and Interpersonal Skills Are Highly Valued in Customer Care Roles Any Degree: While Not Always Mandatory Having Degree in Fields Like Communications Business Networking or Customer Service Can BE Advantageous Especially For Roles Involving Technical Troubleshooting While Not Always Mandatory Information Technology Can BE Beneficial Interpersonal Skills Are Highly Valued in Customer Care
Roles and Responsibilities1. Managing Inquiries: Handling incoming calls, emails, and chat inquiries from customers regarding internet services.2. Technical Support: Assisting customers with troubleshooting internet connectivity issues, modem/router setup, and other technical problems.3. Billing and Payments: Addressing billing inquiries, processing payments, and resolving any payment-related issues.4. Service Upgrades and Sales: Informing customers about service upgrades, new plans, and promotions, and assisting with plan changes.5. Complaint Resolution: Handling customer complaints, providing solutions, and ensuring customer satisfaction.6. Account Management: Managing customer accounts, updating information, and ensuring data accuracy.7. Feedback Collection: Gathering customer feedback to improve service quality and customer experience.8. Documentation: Maintaining records of customer interactions, transactions, and issues for future reference
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  • 2 - 6 yrs
  • Bangalore
Hardware Networking Customer Care Service Marketing Technical Skills
Technical skills like ability to take accurate measurements for mosquito doors and windows along with fixing .Good customer care relations like explaining the product, providing customized solution based on the need .Includes lots of travel client meet and services. Any one with previous aluminum fabrication skills will be suitable for this position Interested candidates can be trained on the required skills
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