Stock handling - Receive stock additions, visual QC, and manage inventory. Sales: Assist customers in making purchases, which leads to sales conversion when they visit the showroom to buy jewellery; cross-sell and up-sell. Responsible for providing a great customer experience Knowledge of BTL Activities, Activities Planning & Execution, Catchment AnalysisWell-versed in Market & Competition Mapping and Presentation (Product/Business Model)Resolving customer complaints and concerns in a timely manner.Ensuring that store policies and procedures are followed.