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Strategic Account Manager

SnapFind

  • 5 - 7 yrs
  • Mumbai
Customer Relationship Management (CRM) Excellent Communication and Presentation Skills Cross Functional Collaboration OEM Sales
Required Skills: Customer Relationship Management (CRM), Excellent communication and presentation skills, Cross functional collaboration, OEM salesWork Mode : ONSITEWorking Day : 6Office Location : MumbaiMandatory Criteria (Can't be neglected during screening) : Candidate must have Excellent Communication skills Candidate should be good in Client Relationship Handling (CRM) Female candidates will be preferred for this role Candidate must be willing to travel PAN India as per business requirements. Looking for Mumbai location candidates (preferred) Candidate should have good Technical skills, and working knowledge of ISP, Broadband etc. Immediate joiners to 15 days notice period candidates will be PreferredDescriptionJob SummaryWe are seeking a experienced Strategic Account Manager with 5 to 7 years of experience in Sales Service and Marketing domains. The ideal candidate will be responsible for managing client relationships ensuring client satisfaction and driving business growth. This hybrid role requires a deep understanding of OEM sales and the ability to travel as needed.ResponsibilitiesManage and nurture client relationships to ensure long-term satisfaction and loyalty.Develop and implement strategies to enhance client engagement and retention.Provide expert guidance on sales service and marketing initiatives to drive business growth.Collaborate with cross-functional teams to deliver exceptional client experiences.Analyze client feedback and market trends to identify opportunities for improvement.Develop and execute client communication plans to keep clients informed and engaged.Lead client meetings and presentations to showcase the value of our services.Ensure timely resolution of client issues and concerns to maintain high satisfaction levels.Monitor and report on client relationship metrics to track progress and identify areas for improvement.Coordinate with internal teams to ensure seamless service delivery and client support.Stay updated on industry trends and best practices to provide innovative solutions to clients.Travel as required to meet with clients and attend industry events.Maintain a high level of professionalism and integrity in all client interactions.
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