Salesforce CRM Fresher Jobs in Jaipur

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.

Responsibilities/Role You will be responsible for the development of web-based applications. Design, develop, test, document, and deploy high-quality business solutions on the Force.com platform. You will be involved in all the stages of architecture to the development of our web-based webapplications product. Document and develop code according to specifications and standards. Prepare test data and plan and conduct basic unit or module testing. Research Salesforce.com capabilities as needed to suit business requirements, and provide gapanalysis. Maintaining and upgrading existing systems Adhere to the set processes and follow diligently Training usersQualificationsEducation: B.Tech / M.Tech / MCA Skills RequiredSkills Excellent Communication Skills required. Good knowledge of Web technologies. Good to have knowledge of Data Structure and databases. Knowledge of visual force, web-based applications, triggers, apex, salesforce, database, webtechnologies, salesforce developer Experience with Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers,Visualforce, Force.com IDE, Migration Tool, Web Services.