Risk Mitigation Jobs

Job Role: Wealth ManagementDepartment: Sales ; Location: Kolkata Years of Experience: 5-8 years of which min 3 years in Private Bank / Wealth Management Industry, preferably a female. Min Educational Requirement: Post Graduate/ CA/ CFA/ MBA from recognized Universities, Advanced degree preferred Individual Contributor/ Team Manager: Individual contributor or Team ManagerJob Description / Key Responsibilities: Client Acquisition - Generating AUM by acquiring new clients and nurturing relationships with HNI and UHNI clients in high potential markets of eastern India. Primarily responsible to shape investment strategies, business growth and ensure exceptional service delivery to privileged clients in high potential markets of eastern India. Identify and acquire new privileged clients, thus expanding the client base, through Portfolio Management, Advisory, and Research Based AUM products (PMS, AIF, MF, Debt, Unlisted, Third Party Products). Contact prospective clients to present information and explain our products and anticipated returns. Provide a genuine advisory approach with highest level of customer service. Develop and maintain strong relationships with high net-worth clients, understand their investment goals and risk appetite, and provide tailored investment solutions. Implement strategies to enhance client satisfaction, address concerns and foster long-term relationships. Plan periodical meetings and touch-points with clients. Engage in periodical competitor mapping and suggest product and business team to track market developments. Monitor and assess performance regularly, suggest modifications taking into consideration client goals and market conditions. Responsible for completion of regulatory requirements like KYC, advisory and account opening related documentation, through his/her team. Stay up-to-date with market trends, economic indicators and relevant financial news. Ensure 100% adherence of Portfolio Management, to all relevant regulatory compliances.Key Result Area (KRA):Margin AcquisitionClient RelationshipMarket ResearchComplianceKey Performance Indicators(KPI):Margin Acquisition - AUM in CroresClient SatisfactionClient RetentionCompetitor Mapping on best practicesAdherence to Regulatory ComplianceRisk MitigationOrganization-based Competencies:Data DrivenSense of OwnershipTeam PlayerQuality of OutputFinancial AcumenTechnical Competencies:Financial Analysis / Quantitative SkillsStrong understanding of Asset Management and Investment StrategiesAsset AllocationCompliance & Risk ManagementBehaviour-based Competencies:Communication SkillsPresentation SkillsLeadership SkillsInterpersonal SkillsStrategic mindsetTarget-oriented

1. Develop and implement operational strategies to ensure efficient service delivery, cost control, and continuous improvement in alignment with company goals.2. Set operational objectives and key performance indicators (KPIs) for various departments (e.g., customer service, claims, processing, compliance) to ensure performance standards are met.3. Review and optimize operational processes to improve efficiency, reduce costs, and enhance customer satisfaction, particularly for financial products and services.4. Implement process improvements based on industry best practices, data analysis, and technology to enhance the operational workflow and minimize delays.5. Lead and manage a team of operational staff, ensuring they have the necessary training, resources, and motivation to meet departmental and company objectives.6. Foster a positive work culture, encouraging collaboration, high performance, and a focus on delivering exceptional financial services to clients.7. Oversee daily operational activities related to financial services, including loan processing, insurance claims, wealth management services, or investment administration.8. Identify and mitigate operational risks in the companys financial services operations by ensuring that appropriate internal controls, risk management processes, and policies are in place.9. Prepare and manage operational budgets, ensuring that resources are allocated efficiently and financial targets are met.10. Track operational KPIs and performance metrics, regularly reporting on progress towards goals and areas requiring improvement.11. Ensure a high level of customer satisfaction by monitoring service delivery, handling customer feedback, and ensuring that issues are resolved promptly and effectively.12. Ensure the smooth functioning of operational systems and technologies, including CRM, transaction management systems, and customer portals used in delivering financial services.