Remote Desktop Support Engineer Jobs

Desktop Administration, Hardware Troubleshooting, Network Printer Installation, Remote Support, Desktop Support, System Administration, CCNA, Active Directory, MCSA, Configuring DHCP, Technical Support, ITIL, Service Desk, Software Services, Video Conferencing

Job descriptionActive Directory user management and knowledge of Active Directory, DHCP and DNSTroubleshooting Network connectivity in a LAN/WAN environmentHands-on experience in MS-Outlook configuration & TroubleshootingHardware and Networking TroubleshootingRequired Candidate profileExcellent problem solving and multitasking skillsMicrosoft outlookKnowledge of network troubleshooting, Ethernet and IP configurationApply and Join Online: https://forms.gle/PhnD1pP13iavZbVPAFor More Details Contact HR Recruiter on Whatsapp No: 9811722064

Job Description Configuration of Outlook, Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, Installation of Operating Systems Win XP, Win 7, Win 8, Win 10 Installation of device drivers & hardware components Knowledge in Remote Support

1. B.E / B.Tech, BSC IT, Diploma in IT candidates required2. Excellent communication skills3. 2-3 years of technical experience4. 6 days working 5. Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.6. Help maintain equipment inventory, including processing RMAs and ordering new equipment.7. Maintain physical presence at designated service locations and time for employees to pick up users computer, or delivering to end-user.8. Monitor, update and maintain tickets in defined ticketing system. Respond to tickets, contact users and plan workload .Update, track and escalate the ticket to appropriate levels/group for resolution as required. Sign-off closed tickets with the user to include follow up specifically to the end user.9. Provide routine software and hardware troubleshooting support to employees to resolve common IT problems.10. Support access to corporate network/wireless and applications both on the network as well as over VPN.11. Candidate should have experience on Office36512. Only Male candidates are require

System Administrator who can help us in managing infrastructure and security configuration for Mumbai office.Please find below required skills and knowledge for the same: Ability and desire to learnFamiliar with multiple SW platforms (Unix/Linux is a must), monitoringGood scripting abilities (shell/bash, etc.)Knowledge of network design, protocol stack, firewalls, VPNs, VLANsKnowledge of database and JEE App Server installation and configuration is a plusGood English language proficiencyGood team working abilities and proactive work attitudeQualifications:Bachelor degree in technical engineering (computer science, automation or communications) 3 plus years experience.

am looking for an Training and Development, design and expand training and development programmes based on the needs of the organisation and the individual needs.monitor and review the progress of trainees its either through discussion or asking them one by one hurry up

- Help customers through a series of actions, via either phone, email or chat, until resolution- Diagnose and troubleshoot technical issues, including account setup and network configuration- Properly escalate unresolved issues to appropriate internal teams- Ensure all issues are properly logged in Bluberry Media's Helpdesk Portal.- Prioritize and manage several open issues at one time- Document solutions in the form of notes and manuals- Should be flexible with shifts- Excellent communication skills in English both verbal and written- Good knowledge of network, Windows & Mac- Server/workstation Operating Systems, Printer and Scanner Installation and AD management- 2 to 3 years of experience in L1-Helpdesk / L1- Remote support- Proven work experience as an L1 Technical Support Engineer or IT Helpdesk Technician or similar role- Experience in helpdesk ticketing tool or any other service management tool- Good knowledge of current network hardware, protocols, and standards- Certifications in mainstream vendor technologies will an advantage (eg: MCITP)- Working knowledge of Outlook configuration and MS 365.

Establish the networking environment by designing system configuration, directing system installation and defining, documenting and Enforcing system standards.Design and implement new solutions and improve resilience of the current environment.Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation. Undertake data network fault investigations in local and wide area environments using information from multiple sources.Secure network systems by establishing and enforcing policies, and defining and monitoring access.Support and administer firewall environments in line with IT security policy.report network operational status by gathering and prioritising information and managing projectsupgrade data network equipment to the latest stable firmware releasesconfigure routing and switching equipment, hosted IP voice services and firewallsprovide remote support to on-site engineers and end users/customers during installationprovide remote troubleshooting and fault finding if issues occur upon initial installation

Excellent knowledge of Microsoft Operating Systems and the Microsoft offerings across various product lines that can be utilized. Good with Network administration, Asset and Network Security Setup Remote workflow and remote desktop connectivity. Inter-office infrastructure. Able to handled ERP, Tally and Mail Servers. Should maintain the website like updating the pages and contents if required. Should handle all the CCTV camera software and Bio Metric Software. Should have a knowledge in SEO and Virtual Assets Management.

Need to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.A desktop support engineer, who should have extensive knowledge of office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer who can provide fast and effective support for clients experiencing basic hardware and software issues.Desktop Engineer Level 1 role for Desktop / IT support that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.Operating System Windows 10Collaboration tools - Microsoft Outlook 2019, Skype for Business, WebEx.VPN Client Cisco AnyConnect. Should have hands on knowledge on VPN switch router VPN and candidates who can handle top level executives.

Well experienced in remote infrastructure management with the help of remote management tools Responsible for attending trouble tickets & issue calls from various customers with various help desk tools. Responsible for managing Installation, configuration, migration, of Infra Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers. Responsible for infrastructure performance, availability, alarm, configuration and fault management. Experience in a cloud computing or thin client environment is highly desirable Experience in Virtualization Technologies is desirable

Process Name: Technical Support Engineer/Technical Support ExecutiveIndustry Type: IT Software/ Software ServicesSalary Package: 2L to 3L/AnnumGraduate Qualifications: Any Graduates from IT or CS DomainGraduate Qualifications: B.Tech/M.Tech/BCA/MCAExperience Needed: Candidates with 1 to 2 years of experience are preferred.Job Roles & Responsibilities Troubleshooting, resolving all technical & non-technical issues related to software. Handle chat, email & remote desktop access support process Attend customer queries related to the product features and provide them with satisfactory assistance. Testing & Analysis of all products & services Identifying any bugs/issues in the system and assisting in their resolution Focusing on customer retention in cases of cancellations. Recording, tracking & reporting problem activity Handle escalations for post installation issues. Creating FAQ/ documentations related to product training & support Track the nature of various end user requests to see what issues might be the most common, and ensure all technical areas of concern are handled adequately.Desired Candidate Profile Masters / Graduate in Engineering with 1 to 2 years of experience. Must be customer focused, and willing to do whatever it takes to resolve customer issues. Good experience in Email, database, and other IT platforms. Good to have testing knowledge. Willingness to work in shifts and be participated in on-call rotation. Self-motivated and directed, with keen attention to detail. Good communication skills, quick learner

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

Job Description Configuration of Outlook, Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, Installation of Operating Systems Win XP, Win 7, Win 8, Win 10 Installation of device drivers & hardware components Knowledge in Remote Support