Regional Collection Manager Jobs

Key ResponsibilitiesPortfolio Management: Review and monitor assigned accounts to identify outstanding dues and prioritize overdue accounts for recovery.Customer Contact: Reach out to defaulting clients via phone calls, emails, registered letters, or field visits to remind them of unpaid invoices or loan installments.Negotiation & Payment Settlement: Understand customer financial constraints, handle objections skillfully, and negotiate viable repayment plans or settlements within corporate policy parameters.Data Accuracy & Tracking: Maintain precise, updated records of all customer interactions, payment commitments, collections made, and reasons for non-payment in the system.Payment Collection & Allocation: Follow up on committed payment dates, collect payments (cash, cheques, online transfers), and coordinate with the accounts department to ensure accurate allocation.Legal & Escalation Coordination: Identify critical/high-risk defaulters who refuse to pay and escalate those accounts to the legal or higher management team for further action.Compliance: Adhere strictly to industry guidelines, code of conduct, and legal frameworks governing debt recovery.

We are seeking a motivated and organized Regional Collection Manager to join our team in Bagnan. This role is ideal for fresh graduates who are eager to start their careers in finance and management.As the Regional Collection Manager, you will be responsible for overseeing the collection processes in your designated area, ensuring timely payments and maintaining positive relationships with clients.Key responsibilities include:1. **Monitoring Collections**: You will track and manage collections to ensure that all payments are received on time, minimizing overdue accounts and maintaining cash flow.2. **Client Communication**: Engaging with clients regularly to discuss payments and resolve any issues. Your ability to communicate effectively will help maintain strong relationships.3. **Reporting**: You will prepare regular reports on collection status, highlighting any challenges or successes. This information will be used to inform management decisions.4. **Team Coordination**: Collaborating with team members to streamline collection processes and share best practices will be essential for improving overall efficiency.Required skills and expectations include strong communication and interpersonal abilities, a proactive approach to problem-solving, and a basic understanding of financial processes. You should be detail-oriented and capable of managing multiple tasks efficiently. A commitment to achieving collection targets is crucial for success in this role. Candidates should have completed their 12th grade and must be male, as per the role requirements.

DUTIES AND RESPONSIBILITIES$ To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned$ Meeting the Target on Cost of Collections$ Ensuring meeting Targets within cost limit specified$ Ensuring legal guidelines are complied for entire collection structure in letter and sprits$ Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force$ Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities$ Keeping the write off per cent within risk pricing$ Control portfolio in terms of bucket flows. Handle customer issues escalations$ Feed back on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.$ Manage and put support mechanism for legal / police issues. Ensuring audit queries are complied with, ensuring corrective and preventive action$ Manage productivity by fixing productivity parameters for FO/ collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.Recruitment of collection officers / area managers$ Constant evaluation of collection officers/area managers

To achieve collection targets assigned to the territory by meeting collection targets for the states or regions assigned.Meeting the Target on Cost of Collections.Ensuring meeting Targets within the cost limit specified.Ensuring legal guidelines have complied with the entire collection structure in letters and spirits.Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.Ensure adherence to the Code of Conduct. Continuously monitor collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.Keeping the write-off percent within risk pricing.Control portfolio in terms of bucket flows. Handle customer issues escalations.Feedback on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.Manage and put support mechanisms for legal / policy issues. Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for FO/ collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.Recruitment of collection officers/area managers. Constant evaluation of collection officers/area managers

To achieve collection targets assigned to the territory by meeting collection targets for the states or regions assigned.Meeting the Target on Cost of Collections.Ensuring meeting Targets within the cost limit specified.Ensuring legal guidelines have complied with the entire collection structure in letters and spirits.Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.Ensure adherence to the Code of Conduct. Continuously monitor collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.Keeping the write-off percent within risk pricing.Control portfolio in terms of bucket flows. Handle customer issues escalations.Feedback on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.Manage and put support mechanisms for legal / policy issues. Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for FO/ collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.Recruitment of collection officers/area managers. Constant evaluation of collection officers/area managers

Regional Collection OfficerJob descriptionProfile: Regional Collection OfficerExperience: Minimum 4 years of experience in CollectionRequired QualificationsPeople Management skills.Demonstrated success achievement orientation.Excellent communication skills.Negotiation Skills Strong bias for action driving results in a high-performance environment.Demonstrated ability to lead from the front.Excellent relationship skills. Affirmative in nature,Strong Leadership Skills, Clarity of thought and perseveranceExceptionally high motivational levels and needs to be a self-starter.Working knowledge of computers.Location: Agra, ChandigarhPreferred Industry: NBFCDuties and ResponsibilitiesTo achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.Meeting the Target on Cost of Collections.Ensuring meeting Targets within cost limit specified.Ensuring legal guidelines are complied for entire collection structure in letter and sprits.Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.Keeping the write off per cent within risk pricing.Control portfolio in terms of bucket flows. Handle customer issues escalations.Feed back on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.Manage and put support mechanism for legal / police issues. Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for FO/ collection executives monitoring performance against set

ResponsibilitiesTo achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.Meeting the Target on Cost of Collections.Ensuring meeting Targets within cost limit specified.Ensuring legal guidelines are complied for entire collection structure in letter and sprits.Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.Keeping the write off per cent within risk pricing.Control portfolio in terms of bucket flows. Handle customer issues escalations.Feed back on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.Manage and put support mechanism for legal / police issues. Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for FO/ collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.Recruitment of collection officers / area managers. Constant evaluation of collection officers/area managers