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Recovery Agent 12th Pass Fresher Jobs in Lucknow

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Collection Agent - Full Time - Freshers

Stafflease Solution Services

  • 0 - 6 yrs
  • Lucknow
Convincing Power Cash Collection Collections Recovery Negotiation Skills
We are looking for a Collection Executive to join our team in Lucknow. In this role, you will be responsible for managing accounts and ensuring timely collection of payments. Ideal candidates should have a positive attitude and be willing to learn about the collections process.Key Responsibilities:1. **Contact Debtors**: Reach out to clients via phone or email to remind them of outstanding invoices and request payment.2. **Record Keeping**: Maintain accurate records of all communications and transactions related to collections for accountability and reporting.3. **Dispute Resolution**: Address any questions or disputes raised by clients regarding their accounts and work towards resolving issues promptly.4. **Payment Arrangements**: Offer flexible payment solutions to clients, helping them to manage their payments while ensuring company policies are followed.5. **Performance Monitoring**: Regularly review collection targets and performance metrics to identify areas for improvement and achieve collection goals.Required Skills and Expectations:- Strong communication skills are essential for effectively interacting with clients and resolving payment issues.- A proactive approach to problem-solving and the ability to handle difficult conversations professionally.- Basic computer skills are needed to manage records and use software for communication.- Dependability and commitment to achieving goals are crucial for success in this role.- The ideal candidate should have a high school diploma and a willingness to learn and grow within the collections field. If you meet these qualifications and are eager to contribute to our team, we encourage you to apply.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Telibagh Lucknow
Collections Recovery
Job Duties & Responsibilities-: Answer phones and respond to emails with strong communication, Negotiation and problem solving skills.They must be able to handle stressful situation professionally & work independently.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Chowk Lucknow
Collections Recovery Collection Agent Cold Calling Telecommunication Outbound Calling Negotiation Skills Convincing Power
A Debt Collection Tele-caller is responsible for contacting individuals and businesses that owe money and work to recover outstanding debts. This role involves making outbound calls to clients, discussing outstanding balances, negotiating repayment terms, and ensuring all relevant documentation is up to date.Key Responsibilities:Debt Recovery Calls:Make outbound calls to individuals and businesses with overdue accounts.Engage with customers to inform them of their outstanding debts and request payment.Negotiate repayment terms that suit both the company and the customer.Customer Communication:Maintain a positive and professional demeanor while communicating with customers.Answer questions regarding the debt collection process and provide necessary explanations.Provide customers with information on payment methods and schedules.Record Keeping:Accurately document all conversations and payment agreements.Update customer records in the company's database, ensuring all details are correct.Track and monitor the status of outstanding debts.Payment Arrangements:Work with customers to create feasible repayment plans and discuss alternative payment options.Ensure follow-up on promised payments and maintain regular communication with customers until debts are cleared.Conflict Resolution:Address customer disputes or concerns regarding their debts or payment terms.Offer solutions that balance customer satisfaction with the company's financial goals.Provide guidance and support to customers who may be facing financial hardships.Reporting:Report any issues or trends in debt collection to the Collection Manager.Provide daily or weekly updates on the status of outstanding accounts and collection progress.Compliance:Ensure all collection activities comply with legal and regulatory requirements (e.g., FDCPA, GDPR, etc.).Maintain confidentiality and integrity of customer information.Skills and Qualifications:Education: High school diploma or equivalent
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