Query Management Fresher Jobs in Bangalore

Quality Control Asst. in Manufacturing of Automobile Industries

Description:We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services topotential customers.Qualifications: Minimum educational qualification: 12th pass Age between 18 to 30 years. Excellent communication skills in English and Hindi Ability to handle customer queries and provide appropriate solutions. Prior experience in customer service or sales is preferred but not mandatory.Responsibilities: Handle inbound/outbound calls professionally and provide information about products/services. Identify customer needs, clarify information, and close sales. Maintain a high level of customer satisfaction through effective problem-solving. Performance based incentives and bonuses. Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Candidate have to attend the call of the customers. They have to solve the queries and understand their problems.

Flipkart is seeking enthusiastic and dedicated Customer Care Executives to join our team. As a Customer Care Executive, you will be the first point of contact for our customers, providing exceptional service and support. Whether you are looking for a full-time or part-time position, this role offers the flexibility to work from home using your mobile phone or laptop.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide accurate and timely information regarding products, services, and order status.Resolve customer complaints and issues efficiently and professionally.Assist customers with the return and exchange process.Maintain a high level of customer satisfaction through excellent service.Document and update customer records based on interactions.Follow up on customer calls and emails as necessary.Requirements:Fresher or Experience candidate can apply..Minimum qualification of 12th grade pass.Strong communication skills, both verbal and written in Hindi Language.Ability to work independently and manage time effectively.Proficiency in using a mobile phone or laptop for communication and documentation.High level of patience, empathy, and problem-solving abilities.Flexibility to work in shifts, including weekends and holidays if needed.Benefits:Competitive salary and performance-based incentives.Flexible working hours with the option of full-time or part-time shifts.Work from the comfort of your home.Comprehensive training and ongoing support.Opportunity to grow within the company.