A receptionist is responsible for handling all incoming calls, greeting visitors, scheduling appointments, and providing general administrative support. They must have good communication skills and a pleasant personality to ensure a positive customer experience. A receptionist needs to be punctual, organized, and have good typing skills in order to efficiently manage tasks such as sorting mail and filing documents.Proficiency in Microsoft Excel and Microsoft Office is required for maintaining records and generating reports. They should also be adept at internet surfing for research purposes.