Process Improvement Job Vacancies in Pune

Job Title: Operations ExecutiveCompany: 1XLJob Type: Full-timeCTC: 25,000 35,000 per monthExperience Required: 24 YearsJob Mode: Work From Office (Field-based as required)Location: Thergaon, PuneAdditional Benefit: Travel allowance for field visitsAbout 1XL1XL is a Dubai-based company focused on empowering individuals and organisations through growth, innovation, and success. We inspire individuals and organisations to reach their full potential through tailored, market-proven solutions.Job Summary1XL is seeking a proactive and detail-oriented Operations Executive with hands-on experience in the printing industryparticularly book printing, along with e-commerce product listing and order handling on platforms such as Amazon and Meesho.The role involves managing end-to-end operations, including coordination with printing vendors, book printing and packaging, Amazon/Meesho book listings, and dispatch & logistics. Close coordination with internal teams, vendors, and logistics partners is essential to ensure smooth execution.A two-wheeler with a valid Driving Licence is mandatory, as the role requires regular local fieldwork.Key ResponsibilitiesPrinting & Production OperationsCoordinate and manage day-to-day printing operations, with a strong focus on book printing (covers, inner pages, binding, finishing).Liaise with printing vendors for book print execution, proof approvals, corrections, reprints, and quality checks.Handle on-field tasks such as sample verification, print inspection, vendor follow-ups, and delivery coordination.Ensure adherence to print specifications, paper quality, binding standards, and delivery timelines.Ecommerce Listing & Order ProcessingCreate, manage, and update book listings on Amazon, Meesho, and other marketplaces.Handle Amazon book listing requirements, including ISBN/ASIN mapping (if applicable), category selection, images, descriptions, pricing, and compliance.Ensure accuracy of product details such as book titles, formats, editions, pricing, SKUs, and images.Monitor orders, returns, replacements, and basic seller dashboard operations on Amazon and Meesho.Dispatch, Logistics & Inventory SupportCoordinate packing, labeling, and dispatch of printed materials and physical products.Track shipments, follow up with courier/logistics partners, and ensure timely delivery.Support basic inventory checks, stock updates, and movement tracking.Operations & CoordinationExecute daily operational tasks as assigned by the Operations Manager or Team Lead.Coordinate with internal teams (sales, admin, logistics) to ensure smooth workflow and on-time execution.Maintain accurate records, trackers, MIS reports, and basic operational documentation.Conduct regular field visits for vendor follow-ups, courier coordination, and on-site operational support.Report operational issues, delays, or risks promptly and suggest practical process improvements.Mandatory RequirementsOwn two-wheeler with a valid Driving Licence.Willingness to perform fieldwork and travel locally for operational needs.Hands-on attitude with readiness to manage both office and field responsibilities.

Business / Customer:-Articulate/ communicate in a manner which is understood by clients / endusers.Connect with the customer & provide highest level of satisfaction to the customer.Effectively communicate information on products/services or trouble shoot issues within the specified time frames as agreed upon with the contract owner, in a manner that is understandable by the end User/ customer.Connect with the contract owner & provide highest level of customer satisfaction.Strive to understand and resolve issues/queries at the first instant.New Business process such as Policy creation, Documentation collection & Review, seeking regulatory approvals, Policy despatch, Reinstatements, Endorsements, Renewals, product conversions, underwriter support, Authorisations, Binding, quotes and Policy Issue, multiple levels of coding, Agency , broker and Vendor support such as Respond to queries, commision calculations & Pay out, contract renewals, Agent licensing,.Policy owner services:Change endorsements, cancellations, product conversions, coverage extensions, and call handling, disbursements, Reserve Management, Suspense management, repayments, over payents, funds file management, return payments, withdrawals, rconciliations, wire trasnfers, ACH handing, respond to queries via calls or email regarding any of the indicative trasactions listed aboveClaims management Claim registration through calls or emails related to First notice of loss, workers compensation, death claims, medical bill review, medical coding, disability claims, surveyor document review, trasncription, Investigation, Assignments, Fraud management, Legal documents, invoices, Appeals,, TAx compliance.Statutory and Legal reporting requirements, identify and manage exceptions.Project / Process::For Data processes:Achieve process Service Level Agreements / metrics productivity and quality targets within the established timelines.Ensure process guidelines are followed and met as documented.