Patient Care Job Vacancies in Thiruvananthapuram

We are expanding our US Healthcare Call Center Operations and are looking for experienced Call Center Leads and Calling Executives to support our clients Service Coordination Department.Role Overview:The selected candidates will be responsible for managing inbound and outbound calls related to patient therapy referrals. This is a core process that directly supports a #US Certified Healthcare Agency.Key Responsibilities:Inbound & Outbound Calling Handle all incoming patient calls to the office Make outbound calls to patients regarding: Confirmation of referral receipt for therapy Notification when a therapist is assigned Follow-up calls if therapists are unable to reach the patient Collection of additional details related to complaints or service issuesCoordination & Documentation Document all interactions accurately in the Electronic Medical Records (#EMR) system Monitor and respond to emails related to assigned geographical regions Coordinate with therapists and the CHHA team through email communicationLead-Level Responsibilities (Lead Role) Oversee the calling team Required Skills 2-10 years of experience for Executive roles Strong US English accent and excellent communication skills Prior experience in #UShealthcare, home health, or medical calling preferred Good understanding of patient communication etiquette Ability to work in US time zones (if required) Experience documenting cases in EMR is an added advantageWhy Join Us? Opportunity to work directly with US-based healthcare operations Stable, long-term project Growth opportunities into supervisory and client-facing roles Professional and structured work environmentSubject: Application - Call Center Executive / Lead (US Healthcare)

Job Location - Old Industrial Area, Near Basni Chouraha,Nagaur-341001 (Rajasthan)Place -RajasthanNote - Food and accommodations provided by the collegeWe are hiring for,Sufiya College of NursingSufiya College of PharmacySufiya College of Paramedical Our requirements are listed below.Nursing Department: Medical Surgical Nursing -02Mental Health Nursing - 02Child Health Nursing - 02Community Health Nursing - 02OBG & GYM - 02Nursing Tutor cum Clinical Instructor - 10 Qualification: M.Sc./B.Sc./Post/GNMExperience Level: Freshers and Experienced Paramedical Department: 2 positions in each departmentDepartments: DMLT, DOTT, DRT, DOTQualification: Diploma/Bachelors/MastersExperience Level: Freshers and Experienced Pharmacy Department: 5 positionsQualification: B Pharm/M PharmExperience Level: Freshers and Experienced Salary :B.Sc. Nursing Fresher- 15K & Exp - 18KM.Sc. NursingFresher - 20 K & Exp - 23 KB.Pharmacy -15 K & M .Pharmacy - 20 K ParaMedical Fresher - 15 K & Exp - 18 KInterested candidates contact us on 9102102367, 9523023250, 6299763573Send your CV on info@ccscareer.in