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Passenger Service Job Vacancies in Cuttack

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Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Cuttack
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin a dynamic team as an Airport Customer Service Associate in Cuttack. This role invites individuals with a passion for helping people and a dedication to providing excellent service at the airport. Whether youre just starting your career or looking for a new opportunity, this position is perfect for you.nnKey Responsibilities:nn1. Assist Passengers: You will greet and assist travelers, helping them with check-in, baggage handling, and any questions they may have to ensure a smooth journey.nn2. Provide Information: You will offer accurate information about flights, airport services, and facilities, ensuring that passengers feel informed and comfortable during their time at the airport.nn3. Handle Inquiries: Addressing customer inquiries and resolving issues in a polite manner is crucial. You will ensure that passengers concerns are dealt with promptly and efficiently.nn4. Support Team: Collaborating with fellow team members to enhance the overall customer experience at the airport is essential. Your teamwork will contribute to a positive atmosphere.nnRequired Skills:nnCandidates should possess strong communication skills and a friendly demeanor. Being able to interact effectively with diverse groups of people is vital. A team-oriented mindset is important, along with the ability to stay calm under pressure. nnWe welcome applicants with at least a 10th-grade education and up to one year of experience. This full-time role requires working on-site at the airport, where your commitment to customer service will shine.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Cuttack
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
As an Airport Terminal Services Agent, you will play a vital role in ensuring smooth operations at the airport. Your main responsibilities will include:- Passenger Check-in Assistance: You will help passengers check in for their flights, process their tickets, and provide any necessary information about boarding procedures.- Baggage Handling: You will support the handling and processing of passenger baggage, ensuring that it is tagged correctly and loaded onto the right flights.- Providing Information: You will offer assistance by answering passenger inquiries about flight schedules, gate changes, and other airport services, ensuring a pleasant travel experience.- Coordination with Airlines: You will work closely with different airline staff to facilitate a coordinated operation, addressing any issues that may arise during check-in or boarding.- Emergency Response: You will be trained to handle emergencies and assist in implementing safety protocols if required.To succeed in this role, the following skills and expectations are essential:- A minimum educational qualification of passing 10th grade is required, showing that you can handle basic tasks efficiently.- Good communication skills are necessary to interact effectively with passengers and team members and provide clear information.- A customer-oriented attitude is important as you will be dealing with passengers directly, helping to create a positive experience.- Basic computer skills will be beneficial for handling check-in systems and other operational software.- The ability to work under pressure in a busy environment is crucial, as you will need to remain calm while managing various tasks simultaneously.
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Aviation Ground Staff Activities
Responsibilities:1. Greet and welcome passengers as they arrive at the airport terminal2. Assist passengers with check-in, boarding, and retrieving luggage3. Provide information on flight schedules, boarding procedures, and airport facilities4. Handle passenger inquiries, complaints, and requests in a professional and courteous manner5. Ensure the safety and security of passengers throughout their travel experience6. Communicate effectively with airline personnel, security staff, and other airport associates
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Aviation Ground Staff Activities
We are looking for 30 Airport Passenger Service Associate Posts in Jharsuguda, Bhubaneswar, Kolkata, Gaya, Dhanbad, Patna, Cuttack, Bhadrak, Balasore, Howrah, with deep knowledge in Aviation, Ground Staff Activities and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, Bachelor of Hotel Management
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Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Time Management Customer Service Communication Skills Aircraft Marshaling
We are looking for 40 Airport Terminal Services Agent Posts in Jharsuguda, Gajapati, Ganjam, Deogarh, Cuttack, North 24 Parganas, Kolkata, Malda, Howrah, Cooch Behar, with deep knowledge in Aircraft Marshaling, Baggage Claim, Baggage Handling, Boarding Procedures, Flight Check-in, Gate Operations, Lost and Found Procedures, Multitasking, Passenger Assistance, Safety Regulations, Security Procedures, Time Management, Customer Service, Communication Skills and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech
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Aviation Ground Staff Activities
We are looking for 30 Airport Passenger Service Associate Posts in Kolkata, Ranchi, Mayurbhanj, Purba Medinipur, Paschim Bardhaman, Purba Bardhaman, Raipur, Chhattisgarh, Bhubaneswar, Cuttack, Berhampur, with deep knowledge in Aviation, Ground Staff Activities and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree
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