Array ( [0] => operational-executive [1] => vadodara ) Operational Executive Jobs in Vadodara,Operational Executive Job Vacancies in Vadodara Gujarat
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Operational Executive Job Vacancies in Vadodara

Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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  • 2 - 5 yrs
  • 4.0 Lac/Yr
  • Vadodara
Operational Executive
Australian Shift (Work from Office Only)Vadodara Location.(4:30am to 1:30pm) & during day light saving time (3:45am to 12:45pm).Mon to Fri.This position requires excellent communication skills and attention to detail.3+ years of work experience and should be good with Microsoft applications.Primary tasks & Duties:Identify the routes to see if the job can be done. And then quote accordingly.Interacting with customers over the phone and help them solve their queries. Doing the same via emails as well.Liaising with subcontractors to get the information needed for the work.Entering the bookings into company system.Sending out quotes via email and on different platforms.Providing customers with updates regarding the transportationEncouraging happy customers to leave positive feedback and reviewsEnsure all data is correctly entered into the systemSubmit reports on activitiesOther tasks as requiredWork in accordance with the Companys policies and procedures.Please drop your cv at contact@finrope.in
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Vadodara
BSC Background From Chemistry
Pharmaceutical Operations executiveJD,Female Candidates only can apply for this Job.We have an urgent requirement in the QA department UK Shift Timings (02:00pm-11:00pm) during daylight saving - (01:00pm-10:00pm) (Mon to Fri)Domain Name: PharmaceuticalEducation: Bachelor of PharmacyBachelor of Science (Chemistry)Master of Pharmacy Master of ScienceExperience: FresherDesignation Level: Production Office AssistantJob Description :Preparation of worksheet for specials obtained medicine including suspension, solution, cream, ointment, and packing down the tablets and capsules.* Obtaining the order and entering into the system and creating invoices and handling the further process regarding the particular product by internal follow-up for the timely execution of the orderHandling the logistics from creating the shipment and tracking the shipment and post shipment update.* Solving customer queries and following up with them regarding orders.General administrative workTo deal with admin staff either by telephone or electronically for order processingTo promptly respond to, to handle and to resolve customer inquiries.To receive orders from customers.To process orders, forms, applications, and requests.To perform customer verifications.To receive orders from customers.To direct requests and unresolved issues to the MD or the Sales Office Manager.To manage customers' accounts.To keep records of customer interactions and transactions.To record & respond inquiries and complaints.To record details of actions taken.To administer the ordering and invoicing process (both electronically and hardcopy).To communicate and coordinate with internal departments.To follow up on customer interactions.To provide timely feedback to the MD or the Sales Office Manager regarding performance.To adhere to all company policies, procedures, and business ethics codes.To maintain professional internal and external relationships that meet company core values.
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