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Online Chat Representative Job Vacancies in Noida

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Noida Sector 16
Language Proficiency Sales Skills Time Management Product Knowledge Technical Knowledge Multi-tasking
We are looking for an Online Chat Representative to join our team in Noida Sector 16. This entry-level position is perfect for individuals looking to start their careers in customer service. The ideal candidate will engage with customers through online chat, providing support and assistance as needed.Key Responsibilities:- Customer Interaction: Respond to customer inquiries via online chat in a friendly and professional manner, ensuring a positive experience.- Product Support: Assist customers in understanding our products and services, helping them resolve any issues they may encounter.- Issue Resolution: Troubleshoot and solve customer problems efficiently, offering solutions that meet their needs.- Data Entry: Maintain accurate records of customer interactions and transactions in the system for future reference.- Team Collaboration: Work closely with colleagues and supervisors to learn and share best practices for effective customer service.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, to interact effectively with customers. A good understanding of English and Hindi is essential. Basic computer skills, including proficiency in using chat applications and navigating online resources, are necessary. Candidates should be patient and empathetic, with a strong desire to help others. Good problem-solving abilities and attention to detail are also important, as you will need to manage multiple inquiries and deliver accurate information promptly. Reliability and a positive attitude are key traits we seek in our ideal candidate.
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Chat Process Executive

Employment mantras

BPO Operations Internatinal Customer Support Chat Process Chat Support Chat Process Executive Online Chat Representative Domestic Chat BPO Non Voice BPO Domestic BPO
profile- Chat processQualification- graduation/post graduationlocation-NoidaShift- RotationalFresher and experience both can apply
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Chat Support Executive

The It Cart Corp

  • 1 - 6 yrs
  • 3.8 Lac/Yr
  • Noida
Online Chat Representative Sales Retail Sales Executive Retail Sales Customer Service Customer Management
Job Description: Online Chat Agent Sales (Inbound & Outbound)Job Location: RemoteShift Time: Night shift (09:30 PM to 07:00AM) IST (Including Break)Working days: Monday to SaturdayCompany Name- THE IT CART CORPEmployment Type: Full TimeExperience: Fresher/1-2 years (Preferred)Compensation: 3 LPA (Negotiable)Education: UG/PG (Any Graduate)No. of vacancy: 4Industry: Retail and FurnitureWe are seeking Online Chat Agent Sales for an International Process.Key Responsibilities:Engage with prospective clients via live chat and calls providing timely and accurate responses to inquiries about our digital marketing services.Identify customer needs and recommend appropriate solutions to drive sales.Assist clients in navigating our service offerings and understanding how they can benefit their businesses.Proactively follow up with leads and encourage them to take the next steps in the sales process.Maintain detailed records of customer interactions and sales activities in our CRM system.Collaborate with the sales and marketing teams to refine chat strategies and enhance customer engagement.Stay informed about industry trends, competitive landscape, and product knowledge to provide insightful recommendations to clients.Meet or exceed daily and monthly sales targets while maintaining high customer satisfaction levels.Qualifications:Previous experience in Online sales, or a similar role, preferably in a digital marketing environment.Excellent written and verbal communication skills with a strong ability to engage and persuade customers.Excellent interpersonal and business communication skills verbal and written.Proficient in using live chat tools and CRM software.Ability to work independently and manage time effectively in a fast-paced setting.A positive attitude and a passion for helping clients succeed.How to Apply: Interested candidates should submit their resume on our mail (hr@theitcart.com) or whtsapp us on 8174990067.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • New Friends Colony Delhi
Language Proficiency Empathy Technical Knowledge
We are seeking an enthusiastic Online Chat Representative to assist customers through live chat. This entry-level position is ideal for those with little to no experience, and a positive attitude is essential. Key responsibilities include:- Responding to Customer Inquiries: You will engage with customers in real-time, providing accurate information and assistance on products and services.- Troubleshooting Issues: When customers face challenges, you will identify problems and suggest solutions, ensuring a smooth experience.- Taking Notes and Feedback: Documenting customer interactions and feedback is crucial to improve our services and address common concerns.- Maintaining a Positive Tone: You must communicate in a friendly and professional manner, fostering a positive relationship with customers while ensuring their needs are met.Required skills and expectations include:- Strong Communication Skills: Clear and effective communication in English is vital, as you will be interacting through chat. - Basic Computer Knowledge: Familiarity with using computers and chat software is necessary for handling inquiries efficiently.- Problem-Solving Ability: You should be able to think critically and resolve issues independently. - Team Player: Willingness to collaborate with others and support your team is important for overall success.- Adaptability: Being open to feedback and ready to learn new skills will help you grow in this role. This is a full-time position based in New Friends Colony, Delhi, and you will work from the office.
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Online Chat Representative

Forever Living Products

  • 3 - 4 yrs
  • 1.0 Lac/Yr
  • Sector 50 Faridabad
Online Chat Chat Representative Chat Process Chat Support Work From Home
Hiring for 100 Online Chat Representative Jobs in Sector 50, Faridabad,12 complete, with minimum 3 Years Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Chat process
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Greater Noida
Backend Profile Chat Process Executive Non Voice Walk in
Job Openings for 58 Flipkart hiring for Online Chat Representative Jobs for Freshers in Greater Noida, Uttar Pradesh,Backend Profile,Chat Process Executive,Non Voice, having Educational qualification of : Higher Secondary, Secondary School, Diploma with Good knowledge in Backend Profile,Chat Process Executive,Non Voice etc.
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