Non Voice Jobs

Writing## Non-Voice Process - Span Core TechnologyCompany Name: Span Core TechnologyJob Role: Non-Voice Process ExecutiveLocation: Coimbatore, Tamil NaduContact Number: 9043326222Job Description:Span Core Technology is looking for candidates for a Non-Voice Process role in Coimbatore. The role involves handling customer queries and providing support through email, chat, data entry, and other text-based communication channels.Responsibilities:- Handle customer queries through email and chat.- Perform data entry and maintain accurate records.- Process documents and update information in the system.- Ensure quality and accuracy in daily tasks.- Meet productivity and performance targets.Requirements:- Basic computer knowledge and typing skills.- Good written communication skills.- Attention to detail and willingness to learn.- Freshers and experienced candidates can apply.Job Location: Coimbatore, Tamil Nadu

We are looking for a Data Entry Operator to join our team in Lucknow. This entry-level position is ideal for those who are detail-oriented and eager to start their career in data management. Key Responsibilities:- Data Input: Accurately enter information into our database and maintain updated records. This is crucial to ensure the reliability of our data for future analysis. - Data Verification: Review and cross-check data for accuracy and completeness. This step is essential to minimize errors and enhance the quality of our information. - File Management: Organize and maintain physical and digital files. Proper organization ensures easy access to needed data and contributes to efficient workflow. - Reporting: Generate simple reports as required by supervisors. Clear and concise reporting helps in tracking data progress and supported decision-making. Required Skills and Expectations: Candidates should possess a minimum education of 10th pass with a basic understanding of computers. Attention to detail is critical as even small errors can have significant impacts on data integrity. Good typing skills and familiarity with data entry software will be advantageous. The ideal candidate should be a team player, able to work collaboratively in a busy office environment. Effective communication skills are necessary for interacting with colleagues and supervisors. We expect a commitment to maintaining confidentiality of sensitive information and a willingness to learn and grow in the role.Send cv - staffingservicesworkhub@gmail.com Contact HR DEPARTMENT - 8960922990

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

MIS Executive - MIS ExecutiveWe are looking for a smart, detail-oriented & analytical MIS Executive to manage reports, analyze data, and provide actionable insights to support business decisions.Key ResponsibilitiesPrepare daily/weekly/monthly MIS reports and dashboards.Manage, validate, and analyze business data.Track KPIs and highlight performance gaps.Create automated reports using Advanced Excel.Coordinate with teams for data collection and accuracy.Handle ad-hoc reporting and management requirements.RequirementsGraduate with 1-3 years of MIS/Reporting experience.Strong knowledge of MS Excel, Pivot Tables, VLOOKUP/XLOOKUP & Power Query.Good analytical, communication, and problem-solving skills.Power BI/SQL knowledge will be an added advantage.If you love working with data and turning numbers into insights, we'd love to hear from you!FRESHERS ARE ALSO WELCOME

Handle incoming and outgoing calls with prospective customers.Generate leads and follow up with potential clients.Explain real estate projects, properties, pricing, and offers to customers.Schedule site visits and coordinate with the sales team.Maintain regular follow-ups with leads through calls and WhatsApp.Achieve assigned sales and lead-conversion targets.Maintain customer information and daily calling reports.Build and maintain good relationships with prospective clients.

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

We are looking for a dedicated Telecaller to join our team in Chengalpet, Chennai. This full-time position is open to individuals with 0 to 3 years of experience and requires a minimum educational qualification of 10th pass. As a Telecaller, your main responsibilities will include:- Contacting potential customers over the phone, introducing them to our services, and addressing their queries.- Ensuring customer satisfaction by providing accurate information and resolving any issues.- Keeping records of calls and customer feedback as part of our quality assurance process.Applicants should possess strong communication skills along with a friendly and approachable demeanor. Basic computer skills are required to maintain call logs and customer data. A positive attitude and the ability to work independently will be essential for success in this role.This position mandates working from the office, and candidates must be 18 years or older. Successful candidates will benefit from provided accommodation and meals. Freshers are encouraged to apply.We expect a high level of dedication and a willingness to learn, as well as the capability to handle multiple tasks efficiently. The role requires individuals who can adapt swiftly to a dynamic environment. If you are ready to start your career in telecalling, we invite you to apply immediately.

We are looking for a motivated Telecaller to join our team in Kolkata. This is a part-time, work-from-home position suitable for individuals with little to no experience, making it an ideal opportunity for freshers. nnKey Responsibilities:n- Make Outbound Calls: You will be responsible for reaching out to potential customers and providing them with information about our products or services.n- Handle Inbound Calls: Respond to incoming inquiries and assist customers with their questions or issues in a professional manner.n- Maintain Call Records: Keep accurate records of conversations and feedback from customers to help improve our services.n- Achieve Targets: Work towards achieving daily or weekly targets set by the team leader, ensuring a high level of customer satisfaction.nnRequired Skills and Expectations:nThe ideal candidate should have strong verbal communication skills and a friendly demeanor to engage effectively with customers. You should be able to listen carefully and respond appropriately to customer needs. Basic computer knowledge is essential, along with the ability to navigate through necessary software. A proactive attitude and willingness to learn are important traits for this role. As you will be working from home, self-discipline and excellent time management skills are crucial to ensure productivity and effectiveness in your tasks.

As a Telecaller, you will engage with customers and assist in providing information related to our services. This role primarily involves making outbound calls and handling inquiries in a non-voice process environment.Key Responsibilities:- Conduct outbound calls to potential clients to provide information about services and assist them with their inquiries. This requires effective communication to ensure clarity and understanding.- Work collaboratively within a team setting, potentially in positions like Team Leader or Assistant Manager, guiding and supporting team members to achieve targets.- Participate in various telecalling operations, ensuring consistency in quality and adherence to protocols.Required Skills:- Ability to communicate clearly and effectively in both spoken and written forms.- Strong listening skills to understand customer needs and address their queries efficiently.- Familiarity with working in a team environment, with the ability to motivate and assist peers when necessary.- Time management and organizational skills are essential to handle multiple calls and tasks effectively.Expectations include a commitment to maintaining a positive attitude, dedication to achieving goals, and the ability to work from the office in Guindy, Chennai. Accommodation and food facilities are available to ensure that team members have their basic needs met while working. This is a full-time position, requiring an individual who has completed at least their 10th standard education, with 0 to 3 years of experience preferred.

We are looking for a detail-oriented and responsible BPO Associate to join our Non-Voice Process team, with a focus on medical transcription, typing, data entry, and documentation. The candidate will be responsible for accurately transcribing medical information from audio or written sources, preparing and formatting medical reports, and reviewing documents for spelling, grammar, punctuation, and formatting errors. Candidates should have good English grammar, vocabulary, sentence construction, and strong written communication skills. Good typing speed and accuracy are essential, along with excellent attention to detail and the ability to identify and correct errors. Basic knowledge of medical terminology, healthcare documentation, and computer applications such as MS Word and Excel will be an added advantage. The candidate must be able to follow standard operating procedures, maintain patient and company information confidentiality, achieve daily productivity and quality targets, and complete assigned tasks within the required turnaround time. Candidates should be comfortable working on repetitive documentation tasks and should have the ability to work independently as well as as part of a team. Freshers with good typing, English grammar, and computer skills are welcome to apply. Candidates with prior experience in medical transcription, healthcare BPO, non-voice processes, data entry, proofreading, or documentation will be preferred. Willingness to work in rotational shifts, including night shifts, may be required depending on business requirements. Strong commitment to accuracy, quality, discipline, and continuous learning is expected.

As a BPO Telecaller, you will play a vital role in our team by engaging with customers through telecalling in a non-voice process environment. You will be responsible for assisting team leaders, managing calls effectively, and ensuring a high level of customer satisfaction.Key Responsibilities include:- Engaging with customers through telecalling: You will initiate and handle outbound calls, providing information and answering queries.- Supporting team operations: Assist team leaders in managing day-to-day activities and ensuring smooth workflow within the team.- Managing customer inquiries: You will address customer concerns professionally and ensure prompt resolution.Required skills and expectations:- Strong communication skills: Clear and effective spoken communication is essential for engaging with customers.- Team collaboration: You must work well in a team environment, supporting colleagues and contributing to team success.- Basic computer literacy: Familiarity with phone systems and basic computer operations is required.- Ability to follow instructions: You should be able to follow directions from team leaders and management effectively.This is a full-time role, and you will be expected to work from our office located in Guindy, Chennai. Benefits include provided accommodation and meals for your convenience. A positive attitude and a willingness to learn will greatly help you thrive in this position. Ideal candidates will have 0 to 3 years of experience and must have completed at least the 10th grade.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

We are looking for a BPO Telecaller to join our team in Guindy, Chennai. This is a full-time office position suitable for candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. As a BPO Telecaller, you will be responsible for engaging with customers through telecalling, effectively addressing their inquiries, and delivering excellent customer service. You are expected to work within a team, assisting in the management and coordination of tasks as needed. Key responsibilities include:- Conducting telecalling activities to connect with customers and resolve their queries.- Contributing to a team environment and assisting team leaders with daily operations.- Managing customer data and maintaining accurate records for follow-up actions.The ideal candidate should possess strong communication skills and have a good command of the local language. You should be able to work efficiently in a team and demonstrate a proactive approach to problem-solving. Additional requirements include: - A willingness to work from the office in Guindy, Chennai.- Commitment to your role and the ability to handle multiple tasks effectively.Benefits include accommodation and meals provided, enhancing your experience while working with us. We welcome motivated candidates eager to grow in a supportive and collaborative environment.

WritingWE ARE HIRING - NON-VOICE PROCESS Location: Gandhipuram, Coimbatore, Tamil NaduPosition: Non-Voice Process ExecutiveJob Description:- Handle customer queries through email, chat, and other text-based channels.- Process customer requests and update information in the system.- Perform data entry and maintain accurate records.- Review and verify customer information.- Provide timely responses while maintaining quality and accuracy.Eligibility Criteria:- Freshers and experienced candidates can apply.- Basic English reading and writing skills required.- Basic computer knowledge is preferred.- Good typing skills and attention to detail.- Immediate joiners preferred.Job Details:- Process: Non-Voice / Chat Support / Email Support- Job Type: Full-time- Work Location: Gandhipuram, Coimbatore- Shift: Day shift / Rotational shift, depending on the processContact / Apply Now: 9043326222Interested candidates can contact us for further details and interview information.Start your career in the BPO industry today!#Hiring #NonVoiceProcess #BPOJobs #CoimbatoreJobs #GandhipuramJobs #FreshersJobs #DataEntryJobs #ChatSupport #EmailSupport