NOC Executive Jobs

Key Responsibilities:Technical Support:Provide technical support and assistance to customers regarding router configurations, troubleshooting, and maintenance.Diagnose and resolve network-related issues reported by customers and provide timely and effective solutions.Product Knowledge:Maintain an in-depth understanding of the company's routers, networking products, and related technologies to effectively address customer inquiries and issues.Stay updated with product updates, releases, and new features to provide accurate and up-to-date information to customers.Customer Communication:Communicate with customers in a professional and courteous manner to gather information, explain solutions, and ensure customer satisfaction.Provide clear and detailed instructions to customers for configuring and optimizing router settings.Documentation:Create and maintain detailed documentation including troubleshooting guides, FAQs, and knowledge base articles to assist both customers and internal teams.Document and escalate customer-reported issues to the appropriate teams for resolution and future reference.Collaboration:Collaborate with cross-functional teams, including product development, quality assurance, and sales, to address complex customer issues and provide valuable feedback for product improvements.Participate in team meetings and knowledge sharing sessions to enhance overall team performance and expertise.Training and Education:Conduct training sessions for customers and internal teams to enhance their understanding of our products, configurations, and best practices.Stay informed about industry trends, certifications, and advancements in networking technologies to continuously improve your knowledge and skills.Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience in network support, preferably in a routers manufacturing or service provider company.Strong understanding of networking .

The following are the requirements:1. Good knowledge of server management Tools-Solar Winds,Nagios,Zabbix, etc2. Must have knowledge of excel - Vlookup, Hlookup etc3. Must have the knowledge of operating system,Internet Browser,Virtual server InstanceSkillset Required: Understanding of reading performance of servers Ability to evaluate DB performance Reading and understanding log files Reading understanding stats and performance numbers Able to evaluate and raise an alarm in case of any issues noticed Working in a 24 x 7 environment is a primary requirement Good Analysis and reporting skills Good hands on with Excel. Experience in Product and Application Monitoring. Fair Knowledge of Server Monitoring

We are looking for 50 Network marketing Posts in Baruipur, West Bengal,NOC Executive, with deep knowledge in NOC Executive and Required Educational Qualification is : Higher Secondary, Secondary School

Fundraising PlanFundraising StrategyDonor Engagement PlanCorporate Engagement PlanFundraising TrackerGenerate new ideas and business opportunities to increase fundraising.Establish ongoing fundraising programmers.Research potential donors and foundations to identify and evaluatepotential funding sources.Monitor programme, track and document all necessary activities.Complete all reporting requirements according to deadlines.Master Pitch DeckMaster Fundraising ProposalTwo PagerDonor ReportsCreate fundraising collaterals required for fundraising including pitch decks, proposals, donor reports and annual reports.Mumbai MarathonCrowdfundingFundraising Campaigns (Online and Offline)Shopping Cart (Retail Donation)Establish ongoing fundraising programmes.Research different crowdfunding sources.Help organization reach the fundraising target.