Network Field Engineer Job Vacancies in Chennai

FIELD WORK - BIKE MANDATORY - With Petrol Allowances Addressing user tickets for issues regarding hardware, software, and networking. Assisting customers through installing applications and computer peripherals. Providing technical support either by visiting on-site or through remote-access systems. Providing IT networks and customer services to users inside and outside the company. Guide users with step-by-step instructions to resolve the issues. Customising the desktop applications as per the needs of users and clients. Advising on software and hardware upgrades. Maintaining a log of job tickets and maintenance tasks. Ensuring that the user systems are working fine. Creating technical reports and manuals. Keep up with current breakthroughs in computing technology and research its reviews. Periodically Antivirus & Software patches updates. Hardware Inventory Management

Field Network Engineering Technician (10th +2 -ITI-Diploma-BE)Nature of Job : Networking/CCTV/access control/home automation

Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.

Roles and Responsibilities ACT Fibernet Is Hiring for Experienced Field Network Engineer for Chennai Location1. Complete Field Work. (Broadband Installation & Fault Repair process) 2. Candidate would be travelling to customers place to rectify the faults & Installation in Network. (From Customer Switch box to end connection of customers place)Most Expected issues in network would be:1. Service issue due to Fiber Cut/Copper Cut2. Service issue due to improper Router Configuration3. Crimping Issues4. He should meet the daily targets given by the team leader.5. Fiber splicing is involved6.Take proactive actions to reduce customer complaints from Chronic CX elements and should ensure this by rectifying the fiber connectivity, reduce fault/cut proneness and by ensuring quality of execution.Roles & Responsibilities:1. Assume overall responsibility for ensuring 99.99% Customer Uptime2. Ensure that the switches in the network are maintained as per norms3. Ensure support for timely connectivity for all the cross functional teams4. Maintain the network database and submit the required report to the reporting manager on regular intervals5. Attend customer complaints on field and give quality resolution within the TAT6. Provide timely resolution of technical complaints through analysis/ trouble shooting7. Monitor NMS through relevant application and take appropriate action based on the events8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required9. 100% compliance on safety and cardinal rules10. Responsible for process adherence11. Provide structured feedback to management to provide permanent solutions to improve service levelEligible Criteria:Should have min 0 - 6 year relevant experience in Field Network Engineer role (Broadband)Experience in Fiber Splicing & Crimping is mustSkill Set Basic Understanding of networking / willing to work on field

We are looking for a Network Engineer to design, implement, maintain, and support our growing network infrastructure. You will be part of a network engineering team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs.Responsibilities Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, TCP/IP) Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. Monitor performance and ensure system availability and reliability. Monitor system resource utilization, trending, and capacity planning. Provide support and troubleshooting to resolve issues with connecting to backend team. Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure. Select and implement security tools, policies, and procedures in conjunction with the companys security team. Installation & Cabling of Broadband with the help of local ISPs Liaise with vendors and other IT personnel for problem resolution.Requirements and skills Proven hands-on network technician or Engineer experience. Networking, LAN, VAN & WAN troubleshooting, Network Auditing. Deep understanding of networking protocols (e.g., DHCP, VPN, DNS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Knowledge of installation, configuration, and maintenance

ResponsibilitiesHandling laptop hardware, Repairing for hardware related issues.Assess hardware and software malfunctionsDe assemble & re- assemble machines to repair or replace worn out or mal functioning components and consumables.Should have basic trouble shooting skills of printers.Provide excellent customer service.Candidate should have decent communication skills Own Laptop/Vehicle preferred.Immediate joiner preferred

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.