ITIL Framework Jobs

Key Responsibilities:1. Service Management Architecture & Strategy Design and establish a robust service management function, including architecture, pipeline, and operational structure. Collaborate with leadership to define strategic goals and operationalize service management best practices across the organization.2. Implementation & Execution Lead the hands-on implementation of service management frameworks (e.g., ITIL) without a primary focus on specific tools. Develop and apply service delivery, service transition, and continual improvement practices tailored to global standards. Act as an escalation point for issues in service management deployments, resolving technical and functional challenges as they arise.3. Coaching, Mentoring, and Training Provide targeted coaching and mentorship to internal teams, enhancing understanding and adoption of service management principles. Conduct workshops and training sessions to upskill team members, focusing on practical application of service management concepts in daily operations. Create customized materials (case studies, examples) to illustrate real-world applications and ensure knowledge retention.4. Global Standards Compliance Ensure service management practices align with international standards and are adaptable across diverse regional markets. Tailor processes to suit varying market requirements, including those of non-domestic markets, while adhering to global best practices.5. Stakeholder Collaboration Engage with stakeholders across functional areas and regions to align service management activities with organizational goals. Participate in cross-functional and customer-facing meetings, representing service management in a consulting capacity and supporting business stakeholders.6. Hybrid Engagement Model Operate in a hybrid model, providing both on-site and virtual support as project needs dictate. Be available for both scheduled and ad hoc interactions

We are looking for 10 ITI FRESHER Posts in Surat, Gujarat,ITIL-Information Technology Infrastructure Library,ITI Electrician,ITI Fitter,ITIL Process Consultant,ITIL Practitioner,ITI Welder,ITIL Certified,ITIL Process,ITIL Framework,ITI Trainee, with deep knowledge in ITIL-Information Technology Infrastructure Library,ITI Electrician,ITI Fitter,ITIL Process Consultant,ITIL Practitioner,ITI Welder,ITIL Certified,ITIL Process,ITIL Framework,ITI Trainee and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree

Linux Administrator. / Web Hosting Exp Linux Redhat certification( RHCSA or RHCE )Experience with Linux servers in virtualized environmentsFamiliarity with the fundamentals of Linux scripting languagesExperience installing, configuring, Monitoring and maintaining services such as Apache, MySQL, nginx, etc.Manage and install patches and software packages using YUM and RPM and creating YUM repository files for offline servers.Proficient with network tools such as iptables, Linux IPVS, HAProxy, etcCreate System and DB Backups.Knowledge in Cloud computing (AWS, GCP or Azure )Ability to build and monitor services on production servers.Basic Knowledge in Devops (CI and CD).Good communication skillCandidates Should be working from the office and work in US Shift timings.

Currently we have openings for IT support Engineer, NetworkingCCNATroubleshootingProgramming

Job Profile : Network EngineerLocation : Various location in Gujarat.Qual. : B.C.A or B.Tech

Install and troubleshoot all Microsoft windows systems.Install and troubleshoot all types of PC hardware, branded and assembled.Ability to hook up and troubleshoot internet connectivity on PCs/Networks.Assuring the health & stability of LAN / WAN connectionKnowledge of Video Conferencing (VC) & CCTV CameraStrong Knowledge of Networking and its fundamentalKnowledge of wireless device & configurationMaintain & Support different Notebook & Desktop SystemsKnowledge of LAN structure.

network support for remote administration of routers and switching core network

Experience: 4-7 yearsNo. opening's: 2Experience with Linux server in virutualized technology,Should have strong OS Administration skills on Linux,Ability to build and monitor services on production server,Experience in managing data center and VMware AdministrationExposure to open stockExpo to ITIL frame work

Roles and ResponsibilitiesTo provide 1st level Technical support related to GPON and taking ownership of Ticket and follow up cases.Visiting customer site and understanding customer requirement and configuring the devicesTaking Secure meeting session to support customer in trouble shooting network issuesEnsure that the tickets raised are closed as per SLA and if not escalate as per the escalation Matrix defined.Desired Candidate ProfileGood Knowledge on Networking Layers & OSI layers.Working and Troubleshooting on routing protocols like EIGRP, OSPF & Static route Configuration of VLANs, RSTP, MSTP, IGMP, SNMPHands on experience on CISCO switchesKnowledge of Fibre Optic Network.--- GPONOnline support to clientVisit to clientReady to travel within KeralaMalayalam language is a must

Network engineer required for FTTH . candidate have knowledge or experience of FTTH , LAN NETWORK OLT Configuration