International Ticketing Executive Job Vacancies in Gurgaon

Job descriptionJob Title: Ticketing Executive (International Markets)Location: Udyog Vihar Phase v - GurugramCompany: Culture Holidays Pvt. Ltd.Industry: Travel & TourismExperience: 1-5 yearsEmployment Type: Full-timeJob Summary:We are looking for a detail-oriented and customer-focused Ticketing Executive to manage ticket reservations, bookings, cancellations, and related services. The ideal candidate should have experience using global distribution systems (GDS) such as Amadeus, Galileo, or Sabre and must ensure high customer satisfaction through efficient service.Key Responsibilities:Handle domestic and international air ticket bookings using GDS systems (e.g., Amadeus, Galileo, Sabre).Provide clients with accurate fare quotes, itinerary options, and visa/travel documentation advice.Manage flight ticket issuance, re-issuance, date changes, cancellations, and refunds.Ensure all bookings comply with travel policies and regulatory requirements.Coordinate with airlines and travel partners to resolve booking issues or customer concerns.Maintain client records, update reservation details, and follow up on payment collections.Assist customers via phone, email, and in person with excellent service and support.Keep up to date with airline rules, fare structures, travel trends, and promotional offers.Collaborate with the sales and customer service teams to ensure smooth travel arrangements.Requirements:Proven experience (1-5 years) in ticketing or travel operations.Proficiency in using GDS platforms like Amadeus, Galileo, or Sabre.Knowledge of airline fare rules, ticketing procedures, and refund policies.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Ability to multitask in a fast-paced environment.Graduate in Travel & Tourism or a related field is preferred.responsibilitiesWhy Join Us?Be part of a forward-thinking, innovation-driven travel tech company.Work on global projects that shape next-generation travel experiences.Collaborative and inclusive environment that values growth and innovation.Flat hierarchy with direct access to leadership.Continuous learning through access to certifications, training, and development. Employee Benefits:Provident Fund (PF): Retirement benefits per statutory norms.Medical Insurance: Comprehensive coverage for employeesFlexible Work Environment: o Monday to Friday: Work from Office (WFO)Saturday: Work from Home (WFH) o Sunday: Weekly OfMail us at : career@cultureholidays.com

Process: Inbound Travel Upselling (Voice)Location: GurgaonKey Details:Shift: Graveyard (Starts at 1 AM)Experience: 6 months to 1 yearWorking Days: 5 days with rotational week offTransport: Both-side cab facility for night shiftSalary: Fixed + IncentivesRequirements:Proven experience in upsellingKnowledge of GDS (Galileo)

Position: Travel Consultant: Hands-on experience on issuing Domestic & International tickets using CRS Amadeus / Galileo can apply. Willing to work in Implants as well as Back Office. Experience in handling International itineraries, destinations, corporate fares & airline updates. Experience in B2B / Corporate / SOTO ticketing background Should be comfortable in Rotational shiftQualifications and Education Requirements Candidate should possess good communication skills Any graduate / Diploma in Travel & Tourism / IATA Certified - with good knowledge of ticketing. Minimum with 4+ yrs of corporate international ticketing experience**Candidate should have experience in travel industry only**

Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary. Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps. Sell the appropriate tour package to the right customer.Hands on experience on Galileo Software is a must