International Customer Support Executive Female 12th Pass Jobs in Ahmedabad

We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. **Customer Interaction**: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. **Problem-Solving**: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. **Documentation**: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. **Collaboration**: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. **Feedback Implementation**: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess **excellent verbal and written communication skills in English**. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.

Job Responsibilities:1. Outbound calls to insurances for claim status and eligibility verification.2. Calling the insurance carriers based on the appointment received by the clients.3. Calling insurance companies to get the status of the unpaid claims.4. Willing to work in any process pertaining to voice based on the requirement.5. Maintain the individual daily logs.6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.7. Work cohesively in a team setting, Assist team members to achieve shared goals.8. Communication / Issue escalation to seniors if there is any in a timely manner.