International Customer Support Executive 12th Pass Fresher Jobs in Chandigarh

We Are Hiring - *Job Position :International Customer Support**Location:* Chandigarh

Job Position :International Customer SupportLocation: Chandigarh IT Park

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

Hiring for International Voice ProcessSalary : 17,000 CTC to 24,000 CTC + Night Shift Allowance (2 Weekly Offs+ Cab Pick/Drop)Freshers can also applyJob Location : ChandigarhWork From Office, Night Shifts (Rotational)Mode of Interview : Face-to-Face / TelephonicMin Qualification :Graduate/10+2 with Extremely High Communication SkillsExcellent written/verbal communication skills .HR Alka Sharma BSCJ EnterprisesC-133, 4th Floor, Phase-8, Industrial Area, Mohali Above Gold Gym