Inbound Voice Process Job Vacancies in Medchal

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Dear candidate,Greeting from Right Fit resources OPC private limited.Position:- inbound voice processLocation:- HyderabadSalary:- 25k to 40kExperience/ freshers can applyJob description:-Fuel and English communication skillNeed to handling in bonding callsNeed to handling queries of customer and providing informationGood spoken and written English skill in English Hindi Telugu

Dear candidate,Hindi and English communication skill and translation Need to handling in bonding callsNeed to handling queries of customer and providing informationGood spoken and written English skill in English Hindi Telugu

* Permanent Life-time WFH - Work from Anywhere in India ** Experience with US Inbound Voice is MANDATORY ** NO FRESHERS ** MALE Candidates preferred *Roles and ResponsibilitiesInbound Customer Support - Voice ProcessHelp our clients from USAnswer phone calls and emailsSolve basic issues & answer customer queriesProvide informationCreate support tickets on the customer's behalfDesired Candidate Profile1-3 yr Exp in US US Voice Process is MANDATORYEdu: Graduate or Under-GraduateAge: 23-26 yrsGood Written & Spoken EnglishMust have a personal Laptop + Internet ConnectionPerks and BenefitsPermanent WFHWork from anywhere in India