Array ( [0] => inbound-customer-service [1] => chandigarh ) Inbound Customer Service Jobs in Chandigarh,Inbound Customer Service Job Vacancies in Chandigarh
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Inbound Customer Service Job Vacancies in Chandigarh

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  • 0 - 4 yrs
  • 2.8 Lac/Yr
  • Chandigarh
Inbound English Language Customer Service Voice Process Customer Support Good Communication Customer Calling Inbound Voice Process Inbound Process
Job Description: Inbound Voice Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Upselling on every opportunity call. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems.Education:
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Customer Support Desktop Support Customer Service Technical Services Customer Relationship Good Communication Outbound Calling Outbound Sales Customer Calling Internal Communication English Language Inbound Voice Process Inbound Process Inbound Voice Process
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
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Service Desk Customer Service Customer Care International Call Center Voice Process Inbound Voice Support Domestic Calling
We're hiring for international BPO Voice PROCESSWork from office at Mohali( Hindi speakers , don't apply here )INTERESTED CANDIDATES CAN CALL OR WHATSAPP +919171286541Eligibilities - fresher , graduate , under graduate with experience or freshers with exellent comms can apply*Candidates should have excellent communication skills in English*Candidates should be comfortable with night or rotational shifts
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Customer Service Assistant CALLING Outbound Voice Inbound Customer Service SALES Grievance Handling Grievance Management
Interested candidate MUST HAVE experience in International Calling Process.Comfortable for working in NIGHT SHIFTS.Excellent communication in ENGLISH.5-Days workingComfortable in cold-calling.Outbound & Inbound calls
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Tele Caller Executive

DESIRELAND IMMIGRATION COMPNEY

Inbound Customer Service Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
GOOD COMMUNICATION SKILLS IN HINDI AND PUNJABI, GOOD CONVIENCING POWER.NO CHARGES .FRESHERS ARE ALSO WELCOME.
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BPO Inbound Process Customer Service Computer Operations Voice Process KPO Outbound Process Chat Process Sales Billing Telecalling Call Center Work From Home
Job description:-1+ yrs of experience in International Telecom/Travel/Banking/Insurance in any premium Telco Domestic CHAT process OR 1+ yrs of Telecom International VOICE experience.Required Candidate profile:-Candidates with Telecom Billing/Sales Handling & Customer Service are preferred. Good English speaking skills & computer knowledge required. Should be ready for Rotational shifts. HSC passed/Graduation/Post-Graduation can apply.
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