48

Inbound Customer Service Fresher Jobs in Bangalore

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Bangalore
Outbound Calling Voice Process Customer Service Inbound Voice Process Good Communication Customer Relationship Customer Calling
We are looking for a dedicated Customer Service Representative in Bangalore, India, to assist our clients with their inquiries and ensure their satisfaction. This is a full-time office role for individuals with 0 to 1 year of experience.Key Responsibilities:- **Responding to Customer Inquiries**: You will handle calls, emails, and chats from customers, answering questions about products, services, and orders.- **Problem Solving**: You will resolve customer issues by providing accurate information and finding effective solutions, ensuring a positive experience.- **Documentation**: Maintain clear records of customer interactions and transactions, updating the system with relevant details for future reference.- **Feedback Collection**: Gather and report customer feedback to help improve services and address any recurring issues.Required Skills and Expectations:Candidates should have strong communication skills and a positive attitude toward helping others. You should be able to listen carefully to customers and understand their needs. A basic understanding of computer programs and the ability to learn quickly are important. Being able to work well in a team while also managing individual responsibilities is essential. You should be open to feedback and eager to improve your customer service skills continuously. A high school diploma is required for this position, and full-time availability is expected.
View all details
  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Bangalore
Inbound Sales Outbound Sales Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management
Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager
View all details
  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Shivaji Nagar Bangalore
Voice Process Solving Queries Good Communication Skills Customer Handling Inbound Calls
As a Customer Service Executive, you will play a key role in ensuring customer satisfaction by assisting clients with their inquiries and concerns. Your main responsibilities will include:- **Respond to Customer Inquiries**: Engage with customers through various channels such as phone, email, and chat to address their questions and provide necessary information.- **Resolve Issues**: Handle complaints and challenges effectively by identifying the problem and offering suitable solutions in a timely manner.- **Record Customer Interactions**: Maintain accurate records of customer interactions in the system, ensuring that all details are logged for future reference and follow-up.- **Provide Product Information**: Educate and inform customers about products and services, helping them to make informed decisions based on their needs.- **Collaborate with Team Members**: Work closely with other team members and departments to improve service delivery and share knowledge about common customer issues.To excel in this role, you should possess strong communication and interpersonal skills to interact positively with customers. A customer-oriented attitude is essential, along with problem-solving abilities to tackle different issues effectively. Basic computer skills are required for using customer management systems. You should be adaptable and open to feedback, as learning from experiences will enhance your performance. A prior experience in customer service is a plus but is not mandatory, making this an ideal opportunity for both fresh graduates and experienced candidates up to five years in the field.
View all details
  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Good Communication Skills
Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in
View all details
  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bangalore
Outbound Calls Proficiency in English Inbound Calls Call Center International Call Center
Handle inbound and outbound calls for US motor vehicle insurance customers Respond to customer queries related to insurance coverage, guidelines, and documentation Provide accurate, clear, and professional information while ensuring customer satisfaction Maintain detailed and accurate call records and update internal systems Follow compliance guidelines and quality standards consistently Coordinate with internal teams to ensure seamless resolution of customer issues Meet performance metrics related to quality, productivity, and customer experience
View all details
  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Bangalore
Customer Handling Outbound Calling Customer Care Customer Relationship Customer Support Customer Service Customer Management Cold Calling Customer Communication Call Center Domestic BPO BPO Voice Inbound Outbound Sales
WERE HIRING! Customer Care Executive Voice & Sales ProcessWe are looking for enthusiastic and motivated individuals to join our growing team as Customer Care Executives. This role involves handling customer interactions, resolving queries, and promoting our products and services. Qualifications Minimum education: 12th Pass Age: 18 to 30 years Excellent communication skills in English & Hindi Ability to handle customer queries and provide effective solutions Prior customer service or sales experience is a plus (not mandatory) Key Responsibilities Handle inbound & outbound calls professionally Provide accurate information about products and services Identify customer needs and close sales effectively Ensure high customer satisfaction through problem-solving Meet assigned sales targets and performance goals Salary & Benefits Starting salary: 18,000 per month Performance-based incentives & bonuses Comprehensive training & career growth opportunities Fast-track growth in customer care and sales Why Join Us? Supportive work environment Skill development & career advancement Stable income with attractive incentives
View all details
  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Bommanahalli Bangalore
Customer Care BPO Voice Cold Calling Telephone Handling Chat Support Hindi BPO Good Communication Skills Customer Support Domestic BPO Customer Handling Inbound Calls Customer Service Customer Relationship
Customer Support - Voice ProcessNo.of Requirements: 100 Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 or 5Good Excel Knowledge Must have knowledge about supply chain management 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: 21000 /- per month for fresherTake home: 16200 /- per month for fresherCTC : Upto 25000 /- per month for experiencedTake Home : upto 20136 /- per month for experienced Quarterly Bonus : 4200 /
View all details
  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Internal Communication Customer Service Customer Support Voice Process Inbound English Language Inbound Voice Process Good Communication Customer Calling Outbound Sales Inbound Process
A BPO job description includes responsibilities like handling customer inquiries, resolving issues via phone, email, or chat, and maintaining customer records. Key qualifications are excellent communication and problem-solving skills, with experience;
View all details
  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Executive Customer Support Executive International Customer Care Executive Customer Care Associate Fintech Customer Service Payment Platform Support Call Center BPO Call Center Call Center Executive Customer Support Coordinator Financial Services Customer Support Inbound Customer Service
Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process:RazorpayEmployment Type:Full-timeSalary / CTC:Freshers: 25,000 CTC (20,000 Take Home)Experienced: 27,000 CTC (22,000 Take Home)1+ Years Exp: 30,000 CTC (25,000 Take Home)Shift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:ImmediateSkills & RequirementsRequired SkillsCustomer Support / BPO Handling Inbound & Outbound Call Handling Excellent Communication in English & Hindi Problem Solving Basic Computer Skills Preferred SkillsExperience in Fintech or Payment Platforms CRM Handling Lead Generation & Follow-up Experience0 - 3 yearsEducation12thAge Range21 - 25 yearsLanguages RequiredEnglish, Hindi
View all details
MS Excel MS-DOS Customer Service Customer Support Outbound Calling Inbound Process
Key Responsibilities:Refund Processing: Handle security deposit refunds and ensure timely processing.Vehicle Verification: Cross-check vehicle photos for damages and compliance before rental dispatch.Fastag & Fuel Reimbursements: Validate and process fuel and toll expenses for rentals.Traffic Violation Management: Monitor and process penalty notices, ensuring timely customer notifications and payments.Customer Support Coordination: Address customer queries related to refunds, violations, and payments.Ticket & Recovery Follow-ups: Track pending recoveries, coordinate follow-ups, and escalate issues when necessary.Payment Reconciliation: Maintain accurate records of transactions and assist in financial tracking.Skills & Qualifications:Education: Any degree (Commerce, Business Administration, or related field preferred).Technical Skills: Basic knowledge of Excel, Google Sheets, and CRM tools.Soft Skills: Good communication, problem-solving, and analytical skills.Preferred: Prior experience in backend operations, finance, or customer service is a plus.Why Join Us?Be part of a growing and innovative mobility company.Opportunity to learn and grow in the car rental industry.Work in a dynamic and supportive team environment.
View all details
Outbound Calling Customer Service Inbound Process English Language
**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.
View all details
  • 0 - 1 yrs
  • Whitefield Bangalore
Customer Relationship Customer Service Voice Process Inbound Inbound Process Good Communication
1. Minimum 0 to 1 year of experience in Voice Process (Inbound or outbound calls)2. Education Qualification Min. Intermediate/ 12th/ PUC / Graduate3. Good English verbal and written skills required.4. Preferred candidates with experience in International BPO Industry 5. Provide product and service information to customers.6. Identify and escalate issues to supervisors.7. Respond to customer's issues on TAT8. Willing to work in night shifts (US time zones)
View all details
  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Bangalore
Customer Relationship Customer Service Voice Process Inbound Process Inbound Voice Process Inbound
Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Anu S Recruiter Contact: 7829791137Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.
View all details
  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Whitefield Bangalore
Customer Service Voice Process Inbound Process Good Communication
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.*Qualifications:*- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.*Responsibilities:*- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.*Salary and Benefits:*- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!
View all details
Professional Communication English Faculty Customer Support Issue Resolution Internal Communication Technical Services Inbound Process
Hiring for International Customer SupportLocations: Bangalore, Hyderabad, ChennaiWe are hiring 10+2 / Graduate Freshers and Experienced Candidates with:Good communication skillsFlexibility to work in US Night ShiftsSalary & Benefits:15,000 20,000 for Freshers (Experienced candidates earn higher)Performance-based IncentivesTransportation (Pickup & Drop)PF & ESIHealth Insurance5 Days Working, 2 Days OffInterview Mode: VirtualInterview Rounds:1. HR Round2. Voice & Accent3. OperationsApply Now:Email: career@novartis.comContact: 9678062419 / 9071861955
View all details
Voice Process BPO Sales BPO Voice Tele Caller Email Support Tele Sales Officer Inbound Calls Outbound Calls Inbound Customer Service Customer Handling Domestic BPO Telephone Handling Cold Calling Chat Support Hindi BPO Good Communication Skills Customer Support Customer Service Customer Care Customer Relationship
*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)
View all details
  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • HSR Layout Bangalore
Customer Relationship Outbound Calling Customer Service Voice Process Inbound Voice Process
Handle voice non voice process
View all details
  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • KR Puram Bangalore
Customer Relationship Inbound Voice Process Customer Service Inbound Voice Process
Customer support voice process
View all details
Customer Relationship Internal Communication Customer Service Technical Services Inbound Process Customer Calling
Hi Job Seeker,We have a Huge Job vaccaines in BPO SectorRolesAnswering customer enquiries over the phoneHandling customer complaints and resolving issues and conflictsProviding customer support and guidancePromoting the companys products and servicesEngaging customers in positive conversationsUpselling other products to customersResponsibilitiesHandle incoming calls or chats to address customer queriesIdentify customer needs and determine solutionsOffer accurate information about products and servicesRespond to customer complaints and develop solutionsRecord details of customer interactions, transactions, inquiries, and other informationUpdate customer information including contact information and purchasing preferencesRequirements & SkillsExcellent communication and active listening skillsDemonstrated knowledge of customer service principles and practicesProficiency in relevant computer applications such as a CRM systemFluency in English (written and spoken)Ability to remain calm and level-headed in stressful situationsIntersted can contact to Email ID- hr.shailamindclick@gmail.comRefer to your refriends who all are looking for the job
View all details
  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Bangalore
Customer Relationship Customer Support Voice Process Inbound English Language Inbound Voice Process
Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Ankitha Recruiter No. : 7795705740Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.
View all details
  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Bangalore
Customer Relationship Customer Service Good Communication English Language Inbound Voice Process Inbound Process International Voice Process
Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 30 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Anusha H S Recruiter No .: 7795705220Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.
View all details
  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Bangalore
Customer Relationship Customer Service Voice Process Inbound Voice Process International Voice Process Healthcare US
Non-Sales Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and Postgraduates are eligible to applyMax age Limit - 32 yearsBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban , Bommanahalli, Karnataka, India) or you can directly call the recruiter:Recruiter Name: Salman AhmedNote: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Report any fraudulent activity to us immediately at salman.ahmed@sagility.com.
View all details
View More Jobs