Required Customer Support Executive for Domestic ProcessSalary: 17,000/- to 24,000/- Monthly In HandFreshers and Experience can also apply.Freshers with good English, and Gujrati speaking skillsGraduates can also applyJOB DESCRIPTIONRoles and Responsibilities Associate will be responsible for making outbound calls to customers/Patients. Need to inform customers about the campaign and inform them about the services of the hospital. convince customers/patients to book the appointment and visit the hospital. Proper follow-ups with the potential customer and convince them to visit the center. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in the CRM. Associate must reply to those queries in a set format. Responsible to update the conversation in CRM and google drive. Responsible to take the feedback from the customer and share with the concerned person/dept. Taking follow-ups from management for the complaints and feedback closure. Transfer the call to other departments if required etc. Handle all the complaints of customers and pacify them.Qualifications/Other Requirements1. Any Graduate/Preferably Science Graduate2. 0 to 3 years of experience in Customer Service.3. Should be fluent in English & Hindi4. Candidate should be comfortable with Rotational Shifts & Week offs.Process Name CloudNine Hospital HelplineBenefits: Provident fund (PF) Employee State Insurance (ESI) Paid leaves / Leave encashmentWorkdays per week: 6 days (Rotational week off)Contact Person: Siddharth