Ground Operation Fresher Jobs in Hazaribagh

We are looking for 28 Airline Ground Staff Posts in Bokaro, Deoghar, Dhanbad, Dumka, East Singhbhum, Garhwa, Giridih, Hazaribagh, khunti, Ranchi, with deep knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Aviation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Airport Cargo, Ground Handling, Ground Management, Cargo Handling, Air Traffic Control, Passenger Handling, Airport Ground Handling, Ground Operation and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, Bachelor of Hotel Management

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

Leadership: Motivating staff, implementing ideas, and making decisions Communication: Articulating instructions and ideas with others, especially with air controllers, pilots, and passengers Decision-making: Making decisions that can have a large effect on customers, such as redirecting or canceling a flight Scheduling equipment inspections: Coordinating with emergency service professionals Managing budgets: Managing departmental budgets Developing training programs: Developing training programs for staff members Working unconventional hours: Working unconventional hours based on flight schedulesTaking charge of passenger service operationsEnsuring client satisfactionAttending to investigations and complaintsFollowing up with airlines and passengers on incidentsMaintaining updates on passenger handling proceduresAssisting management to control staff overtimeEnsuring availability of adequate trained manpowerConducting staff evaluationsCONTACT HR-9218068638skytechaviation44@gmail.com

Safety: Ensuring passengers follow security regulations, distributing safety instructions, and conducting pre-flight safety demonstrationsComfort: Serving food and drinks, and providing in-flight entertainmentCustomer service: Answering questions, addressing issues, and resolving conflictsAssistance: Helping passengers with seating and luggage, and assisting with boarding and deplaningCleaning: Keeping the cabin clean and organizedFirst aid: Administering basic first aid when necessaryAnnouncements: Making in-flight announcements, such as ETAs or seatbelt announcementsCOVID protocols: Following in-flight COVID protocols, such as encouraging customers to wear masksCabin crew members need to have excellent customer service and verbal communication skills, and be able to remain calm in stressful situations. They should also be assertive when needed to manage difficult circumstances.Airlines provide structured training programs for new cabin crew members, which typically last between four and eight weeks. Training covers a range of topics, including passenger safety, security, first aid,andserviceCONTACT HR- 9218068638 , EMAILID- SKYTECHAVIATION44@GMAIL.COM