Ground Management Job Vacancies in Nagpur

We are seeking Airport Ticketing Staff in Nagpur to assist travelers with ticket purchases, check-ins, and information about flights. This role is essential for providing excellent customer service and ensuring a smooth travel experience for passengers.Key Responsibilities:1. Ticket Sales: Sell tickets for airlines, ensuring accurate information on flight options, pricing, and schedules. You'll help customers find the best travel solutions to meet their needs.2. Check-in Assistance: Aid passengers during the check-in process, guiding them through the steps and ensuring they have the necessary documents for travel.3. Customer Support: Provide information regarding flight statuses, baggage policies, and travel regulations to assist travelers effectively.4. Handling Payments: Process payments for ticket sales securely and manage cash or electronic transaction systems according to company policies.5. Issue Resolution: Address and resolve customer complaints or issues related to ticketing and travel plans, ensuring a positive experience for all passengers.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and should possess good communication and interpersonal skills to interact positively with customers. Strong organizational abilities are essential, as well as attention to detail to manage bookings accurately. We welcome applicants with varied experience levels, from fresh graduates to those with up to five years of experience in customer service or related fields. A passion for travel and a friendly demeanor are highly valued in this role.

We are looking for dedicated Airport Ground Staff to join our team in Nagpur. This position is suitable for individuals with 0 to 6 years of experience and requires at least a completion of 12th grade. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and disembarking procedures, ensuring a smooth and efficient travel experience.- Baggage Handling: Manage the loading and unloading of luggage, ensuring all bags are handled safely and delivered to the correct destinations.- Ticketing Support: Assist passengers with ticketing queries and provide information regarding flight schedules, gate changes, and other travel-related inquiries.- Customer Service: Provide excellent customer service by addressing passenger concerns, complaints, and feedback in a professional manner.- Safety Compliance: Follow all safety regulations and procedures to ensure the security of passengers and the airport environment.Required skills and expectations include:- Communication Skills: Strong verbal communication skills are essential for interacting with passengers and team members effectively.- Teamwork: Ability to work well in a team-oriented environment, supporting colleagues to achieve common goals.- Problem-Solving Skills: Quick thinking and the ability to resolve issues as they arise, maintaining a positive experience for passengers.- Attention to Detail: A careful approach in handling baggage and following procedures to ensure accuracy and safety.- Flexibility: Willingness to work in shifts, including weekends and holidays, to meet the operational needs of the airport.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Ground Staff are responsible for ensuring the smooth operation of airport services and assisting passengers during their travel experience. They perform a variety of duties that may include customer service, baggage handling, ticketing, and security checks. Responsibilities of Ground Staff may include:- Greeting and checking in passengers- Assisting passengers with boarding and deplaning- Handling luggage and cargo- Performing security checks on passengers and baggage- Enforcing safety regulations and protocols- Providing information and assistance to passengers

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8865804957* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email

As an Airport Ticketing Executive, your responsibilities will include processing airline tickets, checking passports, providing excellent guest relations, supporting ticketing activities, and assisting passengers with ticket verification. To excel in this role, you should possess strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. You must also have excellent customer service skills and be able to handle stressful situations with professionalism and a positive attitude.

We have vacant of 43 Jobs for Ground Staff at Airport in multiple locations - Vijayawada, Guwahati, Raipur, Chhattisgarh, Surat, Bangalore, Kalaburagi, Gulbarga, Kozhikode/Calicut, Nagpur, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree Skill Ground Staff, Ground Operations Staff, Ground Hostess, Ground Handling Staff, Airport Manager, Airport Representative, Air Ticketing Executive, Guest Relation Executive, Passport Checking Officer, Cabin Crew, Air Traffic Controller, Flight Attendant, Air Hostess etc.

We are looking for 18 Jobs for Passport Checking Officer at Airports Posts in Goa, Vadodara, Imphal, Aizawl, Bangalore, Trivandrum/Thiruvananthapuram, Bhopal, Nagpur, Madurai, Hyderabad, with deep knowledge in Passport Checking Officer, Air Ticketing Executive, Airport Operation, Ground Staff, Ground Handling Staff, Guest Relation Executive, Front Desk Executive, Airport Representative, Airport Manager, Cabin Crew, Air Traffic Controller and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

The Airport Manager is responsible for overseeing all operations at the airport in Nagpur, India. This includes managing staff, ensuring safety and security protocols are followed, and coordinating with airlines and other airport stakeholders. The Airport Manager is also responsible for budgeting, customer service, and maintaining regulatory compliance.Key Responsibilities:1. Supervise airport staff and ensure efficient operations2. Implement safety and security measures to protect passengers and property3. Coordinate with airlines, vendors, and government agencies to ensure smooth operations4. Develop and manage budgets for various airport functions5. Provide excellent customer service to passengers and stakeholders6. Ensure compliance with all aviation regulations and guidelinesRequired Skills and Expectations:- Strong leadership and communication skills- Ability to multitask and problem solve in a fast-paced environment- Knowledge of airport operations and regulations- Experience in budget management and staff supervision- Flexibility to work irregular hours as needed- High attention to detail and commitment to safety and security.