As a Ground Staff Supervisor in Sivasagar, you will play a crucial role in ensuring smooth operations at our facility. This position involves overseeing ground staff activities and maintaining a high standard of service.**Key Responsibilities:**- **Supervise Ground Operations:** Monitor daily ground staff activities to ensure efficiency and adherence to procedures, contributing to overall operational success.- **Train Staff:** Provide guidance and training to new and existing ground staff, helping them understand their roles and responsibilities effectively.- **Customer Service Support:** Address customer inquiries and complaints, ensuring that all passengers receive high-quality service and assistance.- **Coordinate Schedules:** Organize and manage the work schedules of ground staff, ensuring adequate coverage during peak times.- **Safety Compliance:** Ensure that all operations comply with safety regulations and procedures to promote a safe working environment.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills for effective interaction with staff and customers. Being organized and detail-oriented is essential for managing schedules and operational tasks efficiently. A positive attitude and ability to work as part of a team are crucial, as you will collaborate with various departments. While prior experience is not necessary, a willingness to learn and adapt quickly is expected. Basic computer skills are also beneficial for handling administrative tasks.