Front Office Duty Manager Jobs

As a Front Desk Officer, you will play a crucial role in ensuring a positive experience for all guests. Your main responsibilities will include:- **Greeting Visitors:** Welcome guests with a friendly smile and assist them with check-in and check-out procedures to create an inviting atmosphere.- **Managing Reservations:** Handle bookings and cancellations efficiently to ensure smooth operations and optimal guest satisfaction.- **Answering Queries:** Respond to inquiries regarding hotel services and facilities, providing accurate information and assistance to enhance guest experience.- **Coordinating Communication:** Act as a communication hub, connecting guests with other departments and ensuring their requests are met promptly.- **Maintaining Records:** Keep accurate records of guest information and transactions, ensuring data protection and confidentiality are upheld.To succeed in this role, candidates should have a keen attention to detail and excellent communication skills. A positive attitude and ability to work in a fast-paced environment are essential for managing various tasks simultaneously. Proficiency in computer systems and a basic understanding of hotel operations will be beneficial. Previous experience in customer service or hospitality is a plus but not required, making this position suitable for candidates with 0 to 6 years of experience. A degree in fields such as Hotel Management, Business Administration, or Commerce will be an advantage, but enthusiasm and a willingness to learn are vital for this role.

Job Description: Duty Manager - Front OfficePosition Title: Duty Manager - Front OfficeDepartment: Front OfficeReports To: Front Office Manager / Assistant Front Office ManagerLocation: Baywatch Resort Goa Sanda Hotels SernabatimEmployment Type: Full-Time________________________________________Position Summary:The Duty Manager Front Office ensures the smooth and efficient operation of the front desk, guest services, and overall guest experience during their assigned shifts. They are responsible for overseeing all front office activities, managing guest requests and concerns, and ensuring that the hotel's standards of service and operational procedures are consistently maintained.________________________________________Key Responsibilities:1. Guest Services and Interactiono Act as the primary point of contact for guests during the assigned shift, ensuring an exceptional guest experience.o Handle guest complaints, concerns, and special requests promptly and professionally, ensuring resolution to their satisfaction.o Ensure smooth check-in and check-out procedures, assisting guests as needed.2. Operational Oversighto Supervise and manage front office staff, including receptionists, concierges, and bell staff.o Ensure proper handling of all guest bookings, reservations, and cancellations.o Monitor room availability, and coordinate with housekeeping and maintenance to ensure rooms are ready for guests.o Ensure that all front office operations comply with hotel policies and standards.3. Staff Management & Trainingo Train, mentor, and motivate front office staff to provide high levels of guest satisfaction.o Assist with shift scheduling and staffing requirements to ensure adequate coverage.o Conduct performance evaluations and provide feedback and support to team members.4. Communication & Coordinationo Maintain clear and effective communication with other hotel departments, including housekeeping, maintenance, food & beverage, and security.

We are Urgently Looking for Front Office Duty Manager. Daily Sales Report, Customer Handling, Interpersonal Skill, Team Handling

We are hiring for a Duty manager profile for our client in Goa.Job Description> Defining and implementing front desk objectives and procedures.> Training staff and managing the shift schedules.> Attending to guests' complaints and questions and providing exceptional customer service.> Ensuring that the front desk and reception area is kept clean and organized.> Managing budgets, records, and contracts.> Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.> Conducting performance reviews with the front desk staff.> Generating reports and feedback for presentation to the general manager.OTHER REQUIREMENTSCandidate should have minimum 2-4yrs experience in similar role.Candidate should have excellent communication skillsShould hold strong knowledge & hands-on experience with Opera background.

Fluency of English , Hindi, Telugu language.highly communication skills . Hotel front office manager for hospitality and manage room reservations ..like guest check-in & checkouts etc Observation on housekeeping team ..communication with guest .

Communication skills. Good command over negotiating. Pleasing personality. Follow up on inquiries.

possesses a Working Knowledge of the Reservations Department. takes Same Day Reservations and Future Reservations When Necessary. knows Cancellation Procedures. performs Cashiering Tasks like Bill / Invoice Settlement, Posting Charges to the Guest, Paid Outs , Foreign Currency Exchange Etc. maintains Guest Room Key Storage, and Maintains and Supervises Access to Safe Deposit Boxes. works Closely with the Housekeeping Department in the Keeping Room Status Reports Up to Date and Coordinates Requests for Maintenance and Repair Work.

Plan and manage dental business operations to ensure excellent patient support services.Oversee daily office activities and provide direction and guidance to staff as needed.Ensure that patient appointments, cancellations and last-minute adjustments are handledproperly.Respond efficiently to patient and doctor needs and inquires.Ensure the delivery of quality dental care to patients.Respond to patient queries and issues and ensure patient satisfaction.Resolve patient issues in accordance with company polies and proceduresOrganize and present payment schedules with patients.Manage specialist referral process.Train, develop and manage staff to meet performance standards.Develop promotional programs to attract more patients.Assist in employee performance evaluation, promotion, termination, and retentionactivities.Follow and enforce office policies and regulations.Review and approve vacations, sick leave and personal leave for dental staff.Identify areas of improvements and concerns and implement appropriate correctiveactions.Oversee staff scheduling as to ensure full coverage.Organize and oversee supply purchases, equipment upgrades and operation expenses.Write business correspondence and reports.Run and analyze management reports.Maintain patient data according to regulations and company policies.Ensure that records are stored securelyTake responsibility for the app

Trains, cross trains, and retrains all front office personnel.Participates in the selection of front office personnel.Schedules the front office staff.Supervises workload during shifts.Evaluates the job performance if each front office employee.Maintains working relationships and communicates with all departments.Maintains master key control.Verifies that accurate room status information is maintained and properly communicated.Resolves guest problems quickly, efficiently, and courteously.Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.Reviews and completes credit limit report.Works within the allocated budget for the front office.Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.Checks cashiers in and out and verifies banks and deposits at the end of each shift.Enforces all cash-handling, check-cashing, and credit policies.Conducts regularly scheduled meetings of front office personnel.Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.Upholds the hotels commitment to hospitality.Prepare performance reports related to front office.Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close Observation of daily house count. Monitor selling status of house daily. i.e; flash report, allowance etc.Monitor high balance guest and take appropriate action.Ensure implementation of all hotel policies and house rules.Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.Prepare revenue and occupancy forecasting.Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.Ensure that employees are, at all times, attentive, friendly,

Front Office Executive and Manger to Handle Records

Front Office Manager, Duty Manager, Reservation Executive & FOE in Andheri U Can Contact Neha Or U Can Come Down For Interview At Hotel Peninsula Grand, Sakinaka Junction, Lokmanya Tilak Nagar, Saki Naka, Andheri(E), Maharashtra 400069 Or You Can Mail Your CV Or Resume Job opening for Front Office Manager, Duty Manager, Reservation Executive & Front Office Executive in Peninsula Hospitality Group You will be responsible to assist with the efficient running of the department in line with Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist and the day-to-day operation of the Front Desk at the hotel.Qualifications High school diploma or equivalent 2-10 years of work , or a similar job role in the Hospitality industry Complete knowledge of the industry and hygiene standards and safety regulations Having a welcoming personality Location: Saki Naka, Andheri, Mumbai,Experience: 2 to 10 Years Interview Time: Monday To Saturday Between 12 To 5.30 Pm. We have job opening for Front Office Manager, Reservation Executive & Front Office Executive for Peninsula Hospitality Group Salary: Depend On Experience And Knowledge (15k To 50k)

Front Office Manager, Duty Manager, Reservation Executive & FOE in Andheri U Can Contact Neha 9137.140.633 Or U Can Come Down For Interview At Hotel Peninsula Grand, Sakinaka Junction, Lokmanya Tilak Nagar, Saki Naka, Andheri(E), Maharashtra 400069 Or You Can Mail Your CV Or Resume hr @ Peninsulagrand.Co.In Job opening for Front Office Manager, Duty Manager, Reservation Executive & Front Office Executive in Peninsula Hospitality Group You will be responsible to assist with the efficient running of the department in line with Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist and the day-to-day operation of the Front Desk at the hotel.Qualifications High school diploma or equivalent 2-10 years of work , or a similar job role in the Hospitality industry Complete knowledge of the industry and hygiene standards and safety regulations Having a welcoming personality Location: Saki Naka, Andheri, Mumbai,Experience: 2 to 10 Years Interview Time: Monday To Saturday Between 12 To 5.30 Pm. We have job opening for Front Office Manager, Reservation Executive & Front Office Executive for Peninsula Hospitality Group Salary: Depend On Experience And Knowledge (12k To 40k)Note: This is direct recruitment from Peninsula Group. (No charges)