Front Desk Representative Job Vacancies in Mumbai

Some of the day-to-day activities of a hospital receptionist are:Welcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquiresScheduling appointments for patientsMaintaining records and accounts of patientsAssisting patients in filling medical formsProcessing different payments for patientsTranscribing physician notesAnswering multi-line phone and transferring calls to direct and departmentsMaintaining the confidentiality of patient and doctor's informationPreparing customer bills and specimen labels for the next day's patientKeeping track of office supplies, inventories and placing orders as necessaryEnsuring maintenance of the reception areaUpdating patient insurance informationQualifications:- High school diploma or equivalent; additional education in healthcare or administration is a plus.- Previous experience in a receptionist or administrative role, preferably in a healthcare setting.- Strong communication and interpersonal skills.- Proficient in computer applications and electronic medical records (EMR) systems.- Ability to multitask and work in a fast-paced environment.- Excellent organizational skills and attention to detail.What We Offer:- Competitive salary and benefits package.- Opportunities for professional development and career advancement.- A supportive and collaborative work environment.- The chance to make a positive impact on patients' lives every day.Job Type: Full-timeJob Type: Full-timePay: 14,000.00 - 20,000.00 per monthSchedule:Day shiftMorning shiftRotational shiftWeekend availabilitySupplemental Pay:Overtime payExperience:total work: 1 year (Required)Work Location: In person

Key ResponsibilitiesResponsible for incoming and outgoing calls, attending walk-ins & answering email queries in the desired time frame. The queries are often time-sensitive, so promptness is essential.Manage appointments via CRM software. Coordinate, schedule, and confirm appointments and meetings of doctors and other members of the team.Understanding client problems, answering their queries, educating clients about the treatments available, and directing them to the right doctor or therapist within the teamEnsure all the complaints from the clients are handled delicately and informed to the ManagerOversee the day-to-day facility management and coordinate with vendors/reporting manager in case any repairs or maintenance work needs to be doneMaintain records of billing, patient details, etc. of all new and existing patients in existing MIS reports and update any reports (as and when required)Maintenance of cash and other registersHanding over cash and card receipts to the person concerned from the accounts departmentSupervise housekeeping when neededMaintaining confidentiality as medical and other data being handled would be strictly confidentialPlan and execute events at the clinic to create awareness about mental health Work with the clinical and corporate marketing team to manage other strategic initiatives and forums

He/She has to give support to the customerBilling knowledgeFood counter handlingGround floor handlingEnglish communication.

We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company.The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.ResponsibilitiesOrganize office and assist associates in ways that optimize proceduresSort and distribute communications in a timely mannerCreate and update records ensuring accuracy and validity of informationSchedule and plan meetings and appointmentsMonitor level of supplies and handle shortagesResolve office-related malfunctions and respond to requests or issuesCoordinate with other departments to ensure compliance with established policiesMaintain trusting relationships with suppliers, customers and colleaguesPerform receptionist duties when neededRequirements and skillsProven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative roleKnowledge of back-office computer systems (ERP software)Working knowledge of office equipmentThorough understanding of office management proceduresExcellent organizational and time management skillsAnalytical abilities and aptitude in problem-solvingExcellent written and verbal communication skillsProficiency in MS OfficeYou will receive your job Description and responsibilities during your interview process. The Interview will be conducted through online Skype, Are you familiar with Skype to undergo the job interview section ?