Advise customers regarding our services and convince them about our strengthsCo-ordinate with the medical team and give suitable solutions for the customerAchieve sales and revenue targets and work diligently to meet themResolve customer complaints quickly and effectivelyAct as point of contact for complaints and escalate issues as appropriateHelp sales team up-sell or cross-sell services and productsCollaborate with internal teams to address customer needsParticipation in all Promotional ActivitiesPlanning customer relations management strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty.Creating emails and other content as part of a wider marketing campaign.Implementing strategies to test the various forms of marketing developed by the team.Liaising with other Government departments as and when needed.Making sure the customer database is correctly segmented for targeted marketing activities.Coming up with creative ideas, preparing proposals, overseeing the process & execution, and reporting the results to the Corporate TeamThe ability to meet tight deadlines and outstanding time management skills.Team working and leadership skills; create new strategies and stay on top of the administration side of things.Commercial awareness. Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.Top quality analytical skills. A big part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.