Customer Satisfaction Female Jobs in Delhi

We are seeking a female Front Desk Manager with 1 to 3 years of experience to oversee our front desk operations at our location on Hudson Lane, Delhi. This full-time role is vital in creating a welcoming environment for guests and ensuring smooth daily operations. Key Responsibilities:- **Manage Front Desk Operations:** Oversee daily front desk activities, ensuring that all guests receive prompt and courteous service at all times.- **Supervise Staff:** Lead and train front desk staff, assign tasks, and ensure they provide excellent customer service, enhancing guest satisfaction.- **Handle Guest Inquiries:** Address any guest questions or concerns with professionalism and efficiency, ensuring a positive experience for every visitor.- **Maintain Records:** Keep accurate records of guest information, room assignments, and billing details to support smooth operational processes.- **Collaboration with Team:** Work closely with other departments, like housekeeping and maintenance, to ensure all guest requests are met promptly.Required Skills and Expectations:The ideal candidate should have a minimum of 1 year of experience in a front desk or customer service role and possess a high school diploma or equivalent. Strong communication skills in English, both written and verbal, are essential. A friendly demeanor, excellent organizational abilities, and a keen attention to detail are necessary to excel in this position. The candidate should be adaptable and able to manage multiple tasks efficiently while maintaining a positive attitude.

Must have soft spoken skills with managing quality basic knowledge of computer good looking

Roles & Responsibilities:-1. Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives. 2. Conducting market research and identifying potential clients.3. Cultivating strong relationships with new clients, while maintaining existing client relationships.4. Collating and maintaining client information in the CRM database.5. Working closely with staff across departments to implement growth strategies.6. Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.7. Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.8. Ability to manage multiple projects concurrently and meet deadlines.9. Identify new business opportunities and partners.10. Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.Requirements:-1. Bachelor's degree in business management, marketing, or related field.2. 1 - 2 years' relevant work experience in business development or similar field preferred.3. Good written and verbal communication skills.4. Advantage will be given to candidate who are currently handling Education domains sales