Email Writing Fresher Jobs in Jaipur

Position Overview:The MCT - Customer Support representative assists customers by addressing inquiries, resolving technical issues, and providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and contribute to improving support processes for a seamless customer experience.Key ResponsibilitiesCustomerInteraction: Respond to customer inquiries and provide assistance via phone, email, or chatIssue Resolution: Address and resolve customer issues with a focus on customer satisfaction.24x7 Availability: Work in a 24x7 shift environment to ensure continuous customer support coverage.Communication Skills: Demonstrate excellent verbal and written communication skills in English to effectively communicate with customers.Documentation: Maintain accurate and detailed records of customer interactions, including issues raised and resolutions provided.Product Knowledge: Develop a good understanding of the products and services to assist customers effectively.Collaboration: Collaborate with team members and other departments to resolve customer issues promptly

Handle support functions like data entry, record management, and report preparation. Ensure efficient documentation and maintain workflow accuracy. Assist front-line teams by managing behind-the-scenes operations.

We are looking for Dynamic , 1-2 Years experienced professional .Job Description:. Handling calls and delivering messages. Communicate with clients regular basis and update them all related information. Maintain and build new client relations. Manage appointment and daily activity schedule. Cross selling with exiting clients and new clients. Prospecting new clients thru activity cold calling, field sales, mail marketing, social media marketing, referrals. Help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory and perform data entry as required. Prepared daily / weekly reports for different departments as per their standard formats.. Answered to the Daily query / complaint mails by customers.. Updated the report formats as per the instructions from the higher management. Should internet savvy

Back office work

Quess Corp is currently hiring freshers and candidates with up to 6 months of experience for our Payroll Centre. We offer an excellent opportunity for individuals to kickstart their career in a leading multinational company. Selected candidates will undergo training (will get a stipend during this period), and based on performance, may be offered permanent employment within 3-6 months.Eligibility Criteria:Minimum qualification: 12th pass/Graduates & NIDProficiency in English (spoken)Basic knowledge of Microsoft ExcelAbility to compose professional emailsTo apply please share resume/CV at Yuktika.Pilania@quesscorp.com.

The Job is Opening for the Post of Front Office Receptionist. Basic Knowledge of Computer,

Position Overview:The MCT - Customer Support representative assists customers by addressing inquiries, resolving technical issues, and providing product or service information. They ensure customer satisfaction by troubleshooting problems, processing requests, and escalating complex cases as needed. Additionally, they document interactions, follow up on concerns, and contribute to improving support processes for a seamless customer experience.Key ResponsibilitiesCustomer Interaction: Respond to customer inquiries and provide assistance via phone, email, or chatIssue Resolution: Address and resolve customer issues with a focus on customer satisfaction.24x7 Availability: Work in a 24x7 shift environment to ensure continuous customer support coverage.Communication Skills: Demonstrate excellent verbal and written communication skills in English to effectively communicate with customers.Documentation: Maintain accurate and detailed records of customer interactions, including issues raised and resolutions provided.Product Knowledge: Develop a good understanding of the products and services to assist customers effectively.Collaboration: Collaborate with team members and other departments to resolve customer issues promptly