Email Support Executive Job Vacancies in Bhopal

Job Opportunity: Computer Expert (Female)**Company:* Aavya Group (Well-known firm and approved vendor in Indian Railways)*Job Description:*We are seeking a highly skilled female computer expert to join our team. The ideal candidate will have expertise in:- MS Word- Excel- PowerPoint- PDF file merging- Email management (Gmail, Outlook, etc.)- Internet surfing and research skillsIn addition to technical skills, the candidate should possess excellent communication skills.*Job Details:*- Salary: 12,000 - 14,000 per month- Office Timings: 10:30 am - 7:00 pm- Location: Aavya Group, 151 near shantinath jinalaya jain mandir , Jain Nagar, Lalghati, Bhopal- Contact Number: 9039883011*Interested candidates, please call us at 9039883011 to apply for this vacancy!*or *send your resume* I got your number from apna job app

We are looking for solid enthusiastic and energetic professional who wants to operate in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment and we maintain consistency. Must be smart, excellent in accuracy and documentation and handling emails n docsResponsibilities:- Work as a support wing to the marketing department and coordinate and maintain the database of the clients . Draft mails and Correspond with the clients over the mails for the updates on interview schedules/ postponement or any other updates and communicate the same to the concerned department for necessary action. Coordinate with other internal members over Skype and/or emails and/or phone calls for the updates on the client requirements and ensure to get the changes implemented. Identify ways to improve the operation of own area and to achieve efficiency and results and assists in process improvement. Monitoring and reviewing coordination with internal team.Requirement: Must have 4+ years of experience in ANY INDUSTRY- operations. Communication and written skills in English must be Good Must Have proficiency with computer in typing, excel, Google, word, etc. This would also require client handling and documentation

Job Description:-Hiring for Email/Chat Support ExecutiveHandling customer queries via Email Or Chat.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Key skills required:Excellent English communications skillsAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressureCustomer handling skillsEmail or chat experienceGood comprehension skillsAbility handle tough situation with customerDesired Candidate ProfileEducation:- Undergraduate/GraduateExperience:- Fresher/ExperienceLanguages:- Excellent EnglishAge:- 18+Shift timing :- Rotation Shift, 2 Week-off rotationalContact Person:- Chetan YadavNote :- Interested candidates please Email your updated CVRole: Customer Success AssociateSalary: 2,00,000 - 3,25,000 P.A.Industry: BPO / KPO / ITESFunctional Area Customer Success, Service & OperationsRole Category :- Customer SuccessEmployment Type:Full Time, PermanentKey SkillsCustomer ServiceBlended Process Customer Relationship Customer Support BPO Customer Service Customer Care Customer Satisfaction Customer Retention Chat Support Web Chat Email Process International ProcessEducationUG: Any Bachelor Degree