Email Support Executive Female 12th Pass Jobs in Kolkata

SB Infowaves is looking for fresher for non voice processShift timing - 09.00 am to 6.00 pmWorking days - 6 working daysWeek off - 1 rotational week offJob requirements: -1) Candidate must be comfortable in English specially in writing2) Candidate must know how to play online action games3)Candidate must know how to mail and must have basic knowledge in computerResponsibilities:Respond to customer inquiries via chat or email in a timely manner.Provide accurate information and effective solutions to customer issues.Maintain constant and thorough documentation of customer interactions.Collaborate with other departments to resolve complex customer issues.Ensure customer satisfaction through prompt and professional responses.Follow company protocols and guidelines to handle sensitive information.Analyze customer feedback and provide insights for process improvement.Interested Call Ankita 7044473702