Dialer Executive Jobs

BASIC KRAS: Oversee the day-to-day operations of the organization's information technologyand computer systems. Manage and administer Linux-based systems, including installation, configuration,troubleshooting, and performance optimization. Ensure the security, reliability, and scalability of Linux servers and associatedinfrastructure. Ensure that systems are running efficiently and effectively to support businessoperations. Administer and maintain dialer systems used for telecommunication purposes. Configure and optimize dialer settings to enhance productivity and efficiency.REQUIREMENTS &SKILLS: Shift Timings: Open to work in either shift from Mon-Sat(Morning-10 am - 7pm/Night-8 PM - 5 AM) Excellent knowledge of technical management, information analysis and ofcomputer hardware/software systems Hands-on experience with computer networks, network administration andnetwork installation Knowledgeable about network protocols and their application in differentenvironments. Maintain detailed documentation of network installations for reference and futuretroubleshooting.

Roles and Responsibilities Set clear team goals and KPIs Delegate tasks and set project deadlines Oversee day-to-day teams' operation and performance Do regular performance evaluation Create a healthy and motivating work environment and atmosphere Develop a well designed and motivating evaluation program Communicate with teams about their performance Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team members feedback and resolve any issues or conflicts

Tele calling requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. Most importantly, tele calling is all about building repeat business through good customer relations.

Job Description:-Supervise Design, Installation and Operation of Dialer system.- Day-to-day CIM management (Agent, Campaign, Report, Recording & Problem Management)- Dialer Performance Optimization-Work closely with the Operations/WFM to understand strategy for programs.-Ensure all Dialer related issues/requests are addressed and escalated to concerned personnel.-Perform daily checklist and review of logs generated by CIM systems.-Adhere to QMS and ISMS Policies and Procedures.-Ensure availability of Data for operations / WFM for report generation.Skills Set Required:-Candidate should have knowledge of Linux, SQL, PHP, MS-Office.Interview Process:-Hr Round-Technical RoundEducation:B.Sc., B.Sc.(Hons.), B.Tech/B.E.

We are looking for 50 Telecalling Executive Posts in Gurgaon,Delhi/NCR with deep knowledge in Dialer Executive and Required Educational Qualification is : Secondary School, Other Bachelor Degree