Desktop Engineer Graduate Experience Jobs in Gurgaon

Job Description:Desktop Technician will provide day to day localremote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.Position Responsibilities and Functions:Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.Duties shall include, but not be limited to: Excellent working knowledge of Windows 7, 8, 10, 11 Good working knowledge of Windows. (MacOS a plus). Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards. Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM) Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc. Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies Excellent working knowledge in asset / inventory management Ability to maintain composure and focus while troubleshooting and solving technical issues. Ability to adhere to a schedule of client appointments while adapting to customer requests. Demonstrated ability to communicate complex technical concepts in simple language

Job Roles and Responsibilities:-Responsible for installing and managing Exchange Servers.Troubleshoot Mail flow, Queues, performance related issues of Exchange Servers.MS Exchange Server administration and troubleshooting including Recovery & Maintenance of Exchange DatabaseMonitoring, troubleshooting and problem resolution of the Exchange infrastructure and services.Experience in deploying custom Exchange features, service packs and solutions, performance/ capacity management of Exchange Servers.Good understanding and troubleshooting skills on Mail flow architecture in Exchange 2007 and 2010.Antivirus & Antispam protection of email infrastructure.Good experience in Latest Exchange in high availability and disaster recoveryKnowledge in Active directory, DNS, DHCP, and related componentsProvide clients with technical support via phone and email.flexibility to work around the clockMac OS Experience Is Required

I. Provide service and customer support during field visits or dispatchesII. Manage all on site installation, repair, maintenance and test tasksIII. Diagnose errors or technical problems and determine proper solutionsIV. Produce timely and detailed service reportsV. Document processesVI. Provide the support on the callsVII. Follow all companys filed procedures and protocolsVIII. Cooperate with technical team and share information across the organisationIX. Comprehend customer requirements and make appropriate recommendations/briefingsX. Build positive relationships with customersXI Should have good command over Ms word , MS Office & Excel.XII Team Handling experience would be an added advantage.

Support endpoint security standards (antivirus/firewall/patching/two-factor authentication)Work with the executive team to perform computer upgrades and migrationsDocument and define executive support best practicesOwn and drive IT projects and deliverables for the teamParticipate in interviewing, training and mentoring team membersAs CIO, responsible for overseeing the overall information systemsfunction for a school or VP AreaConfirm all meeting, teleconferences, travel arrangementsOrder supplies, equipment and handle deliveriesAssist with various requests by SVPManage office facilities which includes reaching out to vendors to address issues

We are looking for 1 Desktop Service Engineer Post in Gurgaon with deep knowledge in Hardware, software and take care of Laptop/Desktop issue and regular data backup Required Educational Qualification is : Other Bachelor Degree, B.A, B.C.A, B.Com

Principal Engineer Java Desktop Applications ________________________________________Experience: 6 to 8 years of experienceLocation: Work from homeCompensation: Based on discussionEducation: UG - B.Tech/B.E. - Any Specialization, PG - M.Tech - Any Specialization, MCA - Computers Proven Java Programming Experience of 6 to 8 years with Engineering GraduationExpert at building cross-platform desktop applications using various frameworks such as JIDE Desktop Application Framework, JavaFX, etc.Strong understanding of Design patterns, Multi-threading, data structures, algorithms device diagnosticsExpert at writing unit tests and Experience in using memory profile toolsKnowledge of source control tools. e.g. GIT /SVN/PerforceGood to have experience with CICD.Strong logical & analytical thinking for developing algorithms. Your Day-to-Day Working closely with client (based in LA) & building strong business relationships to understand the requirements and implement them. Design and develop the desktop application for the same. Implement strong design, development & delivery process Enhance existing desktop application for robustness with unit tests, test automation, build process using CICD in near future Code review of team members Test automation & unit testing Assess high level and low level design on paradigm of design patterns Setting yourself up for high standards of quality, with significant attention to detail