Desktop Support Engineer L1Roles and ResponsibilitiesJob Description:1. Features of windows 10.2. Office 365 Concept (configuration, installation)3. One Drive (cloud solution).4. Ms-office 2010,2013,2016 Product (mainly outlook).5. Basic knowledge of McAfee drive encryption.6. Basic Networking knowledge( IP, Subnets, VPN).7. Basic Hardware knowledge( backup, bluedump).8. Printer Installation.9. IP Address.10. Troubleshooting hardware and software issues.11. Installing and maintaining hardware and computer peripherals.12. Installing and upgrading operating systems and computer software.13. Troubleshooting networking and connection issues.Desired Candidate Profile: BTech FROM REGULAR COLLEGE GOOD COMMUNICATION SKILLExperience: Total work: 2 to 4 years (Preferred) Perks & Benefits: - Hybrid US Shift timing (7PM to 4AM IST) Competitive PayScale Excellent work environment*Job Type: Full-timeLocation-MohaliPay: 3LPA - 4.5LPA per yearBenefits: Hybrid or WFH Schedule: Monday to Friday