Key Responsibilities:* Diagnosing and resolving technical issues with hardware, software, and network problems. * Installing and configuring operating systems, applications, peripherals, and other hardware/software components. * Providing technical assistance to users, including phone, email, remote, and in-person support. * Recording and documenting technical issues and solutions in a ticketing system. * Identifying and escalating complex issues to the appropriate teams. * Outlook PST & NT Knowledge* Logging Calls in SoftwareInterested Candidates can email their resume on deepak@ciinfotech.net