Company DescriptionLearnfly is a leading online e-learning marketplace based in New Delhi. Our platform offers thousands of courses to individuals and corporate employees, aiming to enhance their skills and achieve personal and professional goals. With a global instructor base, we provide high-quality course materials, virtual labs, quizzes, assignments, and simulations developed by industry experts.Role DescriptionThis is a full-time on-site role for a Customer Service Executive (International process). As a Customer Service Executive, you'll be responsible for providing excellent customer support and ensuring customer satisfaction. Your day-to-day tasks will include addressing customer inquiries, resolving issues, and managing customer service operations.QualificationsStrong interpersonal skills and ability to communicate effectively with customersExperience in customer support or customer service managementAbility to maintain a high level of customer satisfactionKnowledge of customer service best practices and strategiesExcellent problem-solving and decision-making skillsAbility to work well in a team and collaborate with cross-functional teamsProficiency in using customer service software and toolsA strong commitment to providing exceptional customer serviceBachelor's degree in a relevant field is preferredPerks and benefits5 days working (Monday - Friday) - Sat and Sun fixed off.Day shift - 9am to 6pmLocation - Janakpuri, New DelhiSalary - upto 25K