Customer Support Job Vacancies in Patiala

Job opening for Software Implementation Executive.

PVR INOX LTD is Hiring! VRC City Mall, Patiala Near New Bus Stand Profile: Service Associate (Males Only) Age: 18 25 years Qualification: 10+2 Pass Vacancies: 05 Should be comfortable with rotational shifts Salary: 14,000 CTC (Approx. 11,000 in hand) Benefits: EPF ESIC Medical Insurance Work Location:PVR Cinemas, 2nd Floor, VRC City Mall, Patiala Apply Now! Share your CV on WhatsApp: 7986316701 No direct calls, WhatsApp only Kickstart your career with Indias leading multiplex chain!

Job Title: Outbound Calling Executive & Document QC SpecialistReports to: Team Lead/SupervisorLocation: Patiala / Work from HomeJob Type: Full-timeJob Summary:We are seeking an experienced Outbound Calling Executive and Document QC Specialist to join our team. The successful candidate will be responsible for making outbound calls to customers, verifying information, and ensuring documents uploaded on our portal meet quality standards.Key Responsibilities:Outbound Calling Executive:- Make outbound calls to customers to verify information and follow up on pending documents.- Ensure timely resolution of customer queries and concerns.- Maintain accurate records of customer interactions.Document QC Specialist:- Review and verify documents uploaded on the portal for accuracy and completeness.- Conduct daily QC of 1000 forms/applications.- Ensure documents meet quality standards and comply with regulatory requirements.- Identify and flag discrepancies or errors in documents.- Notify applicants via email/phone call if documents fail QC.Requirements:- 1-2 years of experience in outbound calling/customer service.- 1-2 years of experience in document verification/QC.- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment.- Strong analytical and problem-solving skills.- Proficient in MS Office and document management systems.Education:- High school diploma or equivalent required.- Bachelor's degree preferred.Working Hours:- Flexible hours, but must be able to work minimum 8 hours a day.- Daily QC of 1000 forms/applications can be done at any time during the day.Performance Metrics:- Call quality and resolution rate.- Document QC accuracy and efficiency.- Customer satisfaction ratings.Salary:- Competitive salary based on experience