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Fresher Customer Success Manager Jobs

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Looking For Key Account Manager

Penguin Consultants

  • 0 - 4 yrs
  • 7.5 Lac/Yr
  • Ludhiana
Business Development Client Acquisition Sales Negotiation CRM Communication Skills Market Analysis Territory Manager Marketing Performance Monitoring Customer Success Relationship Management Key Account Management
As a Key Account Manager, you will play an essential role in maintaining and expanding relationships with our most important clients. Your expertise will be vital in ensuring client satisfaction and driving business growth.**Key Responsibilities:**- **Client Relationship Management**: Build and nurture strong relationships with key clients to understand their needs and challenges, ensuring their satisfaction and loyalty.- **Sales Strategy Development**: Collaborate with the sales team to develop effective strategies that meet client needs and drive sales, tailoring approaches based on client profiles.- **Account Monitoring**: Regularly monitor account performance and track key metrics to identify opportunities for growth and improvement.- **Communication Liaison**: Act as the main point of contact for clients, communicating updates and gathering feedback to address any concerns promptly.- **Market Research**: Stay informed about industry trends and market dynamics to provide clients with valuable insights and solutions.- **Cross-Functional Collaboration**: Work closely with other departments, such as marketing and product development, to ensure that client needs are met effectively.**Required Skills and Expectations:**- A strong background in sales or account management, with 0 to 4 years of relevant experience.- Excellent communication and interpersonal skills to build relationships and negotiate effectively.- Strong analytical skills to assess client needs and monitor account performance.- Proficiency in Microsoft Office Suite and CRM software for sales tracking and reporting.- A proactive attitude and the ability to work independently as well as in a team environment.- A detail-oriented mindset, capable of managing multiple accounts and projects simultaneously.
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Hiring Freshers || Customer Success Manager

Venture Smarter

  • 0 - 1 yrs
  • 3800/Yr
  • Delhi
Client Advocacy Cross-Selling Customer Onboarding
We are looking for a Customer Success Manager to join our team in Delhi. In this role, you will ensure that our customers have a great experience with our products and services.**Key Responsibilities:**- **Customer Onboarding:** Help new customers set up and understand our products, making their transition smooth and welcoming. - **Customer Support:** Address customer inquiries and resolve issues promptly, ensuring they feel valued and supported throughout their journey.- **Relationship Building:** Build strong relationships with customers to understand their needs and drive satisfaction, encouraging long-term loyalty to our brand.- **Feedback Collection:** Gather customer feedback on their experiences and communicate this information to the team to help improve our offerings.- **Success Tracking:** Monitor customer usage and success metrics to identify trends and proactively assist customers in achieving their goals.**Required Skills and Expectations:**The ideal candidate should have strong communication skills to interact effectively with customers and team members. A problem-solving mindset is essential, allowing you to address customer issues quickly and efficiently. Basic computer skills, including familiarity with tools such as email and chat platforms, are necessary. You should be a team player who is eager to learn and grow, with a positive attitude toward helping others. Lastly, attention to detail is crucial for tracking customer progress and maintaining accurate records. This position is suitable for individuals who have completed at least their 10th grade and have a passion for customer service.
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Customer Success Associate

Neemtree Internet Pvt Ltd

Client Relationship Manager Client Services Executive
The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.
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Customer Success Manager

Space Consultant

  • 0 - 1 yrs
  • Delhi
Customer Relationship Customer Satisfaction Customer Sales Executive Customer Success Manager Walk in
#We are Hiring# # Position:- Customer success Manager# Location:-Delhi# Vacancy:- 04#core skill#! Thorough knowledge of (or eagerness to learn about) the companys products and their capabilities.!Technical aptitude and the ability to understand and explain complex concepts in simple terms.!Great interpersonal and relationship-building skills.!Customer service experience and a customer-centric attitude.!Knowledge of other languages is helpful if the company works internationally.!Some B2B sales experience is often beneficial if the role involves upselling.!You will have an owner mindset, with an ability and inclination to be hands on in all aspects of the role.!Capacity to understand a clients business wants and needs.!Ability to juggle priorities and thrive under pressure.!Strong presentation, organisation and time management skills.!Excellent oral and written communication.!Excellent time management.!Meticulous attention to detail.!Experienced in working across various teams (sales, marketing, support, etc).# About Company#ERP software launched Technologies for meeting the specific needs of the steel industry. The software can significantly reduce time, effort, cost, and errors across a number of key business processes in induction furnaces, rolling mills, sponge iron plants, concasts and integrated steel plants industry.we enable our clients to achieve sustainable improvements in operational performance throughout all areas of business like production, sales, inventory managementinterested candidate kindly contactDeepika
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Customer Success Manager SP

Space Consultant

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Delhi
Sales B2B Sales Sales Attitude Client Handling Customer Success Manager Marketing Customer Handling Customer Relationship Client Relationship Walk in
Dear Candidates,Our Client is an ISO 9001:2000 certified Product based company. Looking for a Customer success Manager role.Post:- Customer Success ManagerVacancy: 4Experience: FresherCTC: 12 to 18k per monthLocation: DelhiNotice Period: Immediate Joining Qualification: B.Tech, MBA - PGDM in ITKey Skills:-B2B sales, Sales Attitude, Client Handling, Knowledge of IT products, Core skills 1.Thorough knowledge of (or eagerness to learn about) the companys products and their capabilities.2.Technical aptitude and the ability to understand and explain complex concepts in simple terms.3.Great interpersonal and relationship-building skills.4.Customer service experience and a customer-centric attitude.5.Knowledge of other languages is helpful if the company works internationally.6.Some B2B sales experience is often beneficial if the role involves upselling.7.You will have an owner mindset, with an ability and inclination to be hands on in all aspects of the role.8.Capacity to understand a clients business wants and needs.9.Ability to juggle priorities and thrive under pressure.10.Strong presentation, organisation and time management skills.11.Excellent oral and written communication.12.Excellent time management.13.Meticulous attention to detail.14.Experienced in working across various teams (sales, marketing, support, etc).Interested Candidates can share their Updated resume on the given mail, or can WhatsApp me.RegardsShivaniRecruitment OfficerSpace Consultant
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