Customer Success Executive Fresher Jobs in Pune

We have vacant of 20 Customer Success Executive Jobs in Pune, for Freshers Educational Qualification : B.A, B.B.A, B.Com, B.Sc, Post Graduate Diploma, M.A, M.Com, M.Sc Skill Good Communication in English and Hindi, Customer Relationship, Upselling, Communication, Negotiation Skills etc.

Work ModeWork From OfficeNature of AccountDomesticPosition Customer Success AssociateHeadcount140Interview roundsHR Round; Versant 6 Certified; Written Assessment; Ops Round; Client RoundSkillsetExcellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errorsQualificationGraduate in any fieldExperienceOpen to both freshers and experience candidatesPreferred: Domestic Insurance experience and sales acumenLanguagesEnglish & HindiSalaryFresher 25,000 CTC & Experience up to 40,000 CTC (based on last drawn) + IncentivesShiftRotational Shift (Day shift for females until 8 PM; Rotational for males). 6 days of working.LocationOffice No 1501, 1508. Nyati Enthral, Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014.Roles & responsibilities Contacting and advising interested leads on appropriate insurance products.(Outbound LOB)Interview modeFace to Face

Job Title*: Sales / Insurance / Customer Support - Voice Process *Location*: Pune, Maharashtra *Company*: Transcom India *About the Role*: Transcom India is hiring enthusiastic individuals for our *Sales, **Insurance, and **Customer Support* teams for a *Voice Process* role. We are open to both *freshers* and *experienced professionals* with excellent communication skills who are passionate about customer service.*What We Offer*: - *Salary*: - Freshers: Up to 28,000 CTC - Experienced: Up to 40,000 CTC - *Location*: Pune, Maharashtra - *Qualifications*: Graduation is mandatory*Why Transcom India?* Join a dynamic team in a growing company! You'll be working in a supportive and professional environment that encourages learning and development.*How to Apply*: Transcom India is hosting a *Virtual Recruitment Office today from 10 AM to 7 PM*. This is your chance to connect with our team, learn more about the role, and potentially schedule an interview.*Join the Virtual Recruitment Office*: Click the link to join: [Zoom Link](https://us06web.zoom.us/j/92204546851?pwd=SzR0QzBTTVplam56cTJZUHRORldFQT09)*Company Address*: Office No: 215, 2nd Floor, The Co-works, Rushub Biizz Bay, Beside Kothari Hyundai, Kharadi, Pune, Maharashtra 411014*Learn more about us*: Visit our website: www.transcom.com

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.