Key Responsibilities:Outbound & Inbound Calling: Reach out to prospective or existing customers using predefined scripts, and handle incoming queries.Lead Generation & Sales: Promote products, pitch services, and work toward achieving daily, weekly, and monthly targets.Query Resolution: Address customer concerns, answer questions about pricing, and offer effective solutions.Database Maintenance: Update and record all calling outcomes, successful deals, and unsuccessful attempts in CRM software.Follow-Ups: Ensure customer satisfaction and track prospects for future sales closures.