Strategic Communication Cash CollectionCollections Recovery
We are seeking a dedicated Collection Executive to join our team in Thrissur, India. This entry-level role is ideal for individuals looking to start their career in collections and finance, with the opportunity for growth within the company.Key Responsibilities:1. Debt Collection: Contact customers to collect overdue payments, ensuring a professional and respectful approach.2. Record Maintenance: Keep accurate records of all communications and transactions related to collections, ensuring data integrity.3. Customer Support: Address and resolve any customer inquiries or disputes related to their accounts to maintain positive relationships.4. Reporting: Prepare regular reports on collection activities, including the status of accounts and outstanding balances for management review.Required Skills and Expectations:Candidates should have a completed 12th grade education. A background in finance or customer service is preferred but not mandatory. The ideal candidate must possess strong communication and interpersonal skills to effectively liaise with customers. Basic computer skills are essential, as the role will involve using software to manage account details. We are looking for a motivated individual with attention to detail and the ability to work in a team environment. Punctuality and professionalism are vital, as the role requires regular interaction with clients and colleagues in the office setting. Female candidates are not eligible for this position.
Sales Business DevelopmentCash CollectionRecovery SpecialistLoan Officer
Duties and responsibilitiesStarting business in a new villageVillage identification within the radiusFeasibility study of the village based on demographics, activities and financial needs of the customersSourcing of businessIdentification of customers and forming of Joint Liability GroupsFilling up of the application formVerification of the residence and business of the customerKYC verificationPre-disbursement trainingVisiting potential customers in order to develop businessDisbursementsCollection of KYC documentsLoan documentationCollection of current duesGroup-wise collection as per scheduled time by following the processDeposit of collection moneyData entry in internal systemCollection of over duesFollow up with the customers with updated data report of assigned portfolioCollection of money as per processDepositing the money in bankAssist the legal team in initiating action against the defaulters
Credit Control Field ExecutiveCollection AgentRecovery AgentField Officer
Collections Officer Responsibilities:Reviewing the company debtor list.Contacting customers and informing them of their overdue bills.Advising customers on their payment options and suggesting methods of payments.Negotiating suitable payment plans.Maintaining customer payment records.Preparing customer financial statements for banks and the state credit department.Responding to customer queries.