Client Service Job Vacancies in Bhubaneswar

Company Introduction:At iServeU we are using the power of cutting edge technology to unleash the economic potential of rural India through its one of a kind FIAS stack. The team at iServeU has a DNA of technology and heart of banking. If you are someone who is passionate about building technologies that scale from serving thousands of requests per sec to millions then we are looking for you. iServeU values individuality, inquisitiveness and a strong will to deliver quality. We work in project-based sprints in small, interdisciplinary teams We have around 100 engineers working on changing the lives of 800 million Indians through the power of financial technology. There are many interesting challenges ahead, and we're happy for people to move between teams or to specialize, whatever you prefer. As an engineer here you'd be able to work directly with anyone across the company, and we run regular knowledge sharing sessions so youll learn heaps about everything from how banks work to effective communication.Roles & Responsibilities:- Owning the ultimate success of iServeU customers, including customer on boarding, deployment, retention, and renewal. Ensuring that customers derive maximum value from their investments in iServeU and fully leverage their subscriptions and services on an ongoing basis.- Identify and develop new opportunities for expansion across the customer's business and collaborate with the sales team to ensure subscription growth and increased solution footprint.- Proactively manage each customer's business needs and environments - actively seek opportunities to up-sell, cross-sell and generate referrals.- Drive and execute customer renewals.- Act as the key interface between the customer and all relevant divisions.- Liaise with internal departments to ensure that any Client issues are dealt with in a timely and efficient manner.- Monitor, report and analyze Clients- volumes, forecasts and order conversion.

It is a Field Job, the Candidate Needs to have Two Wheeler, Salary Will Be Given as per Experience. Incentives and Allowances Will Be Given. Should Know Basic English, Hindi and Odia. Must have Previous Experience in Steel and Pipes Field OR Construction related field. The candidate must help in business development, client relation building, Follow-up

CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.

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