Chat Support Executive Graduate Experience Jobs in Indore

Company name: The Art of BusinessJob Title: Support ExecutiveLocation: IndoreSalary: 20,000 30,000 per monthExperience: 1 yr - 5 yrShift: Rotational shiftsContact no. 8817267648Job Responsibilities:Handle inbound and outbound calls.Respond to customer queries via phone, email, or chat.Provide accurate information about products/services.Resolve customer complaints in a professional manner.Maintain customer records in CRM/software.Follow up with customers for feedback or issue resolution.Meet daily/weekly targets (calls, tickets, response time).Coordinate with internal teams to resolve customer issues.Required Skills:Good communication skills (Hindi & English).Basic computer knowledge (MS Excel, MS Word).Ability to handle pressure and multitask.Good listening and problem-solving skills.Customer-focused attitude.Basic knowledge of CRM tools.

Responsibilities:1. Handling inbound calls and inquiries from customers in a professional and courteous manner2. Making outbound cold calls to potential customers to promote products or services3. Providing chat support to assist customers with their queries or issues4. Building and maintaining good relationships with customers to ensure satisfaction and retention5. Resolving customer complaints and escalations in a timely and efficient manner6. Documenting all customer interactions and feedback for future reference

We are hiring forIndore Work from officeCustomer support executiveinternational Chat processsalary - 26k CTCCandidates must have excellent communication in EnglishInterested candidates can call or drop their CV on7693928266